Ed Morse Ford- Service Center

Very friendly and knowledgeable service advisors who keep you informed. fast efficient and quality service at reasonable prices. you informed. fast efficient and quality service at reasonable prices. More

Cody was professional, helped with several problems. I will be coming back for repair needed. Surprised by a quick diagnosis of one car problem that was resolved quickly. I will be coming back for repair needed. Surprised by a quick diagnosis of one car problem that was resolved quickly. More

Service department communicated everything very well with me. They changed my oil and rotated my tires as well as assisted with an issue that they didn't have to. me. They changed my oil and rotated my tires as well as assisted with an issue that they didn't have to. More

When I bought my car, I purchase the Global Protection Plan - Gold Coverage. The way that it was sold to me described that if I have any necessity of break pre maintenance it would be covered. My car star Plan - Gold Coverage. The way that it was sold to me described that if I have any necessity of break pre maintenance it would be covered. My car started to make a noise from the rear brake, whistling. I discovered that the protection plan did not cover brake disc and pad replacement, which are frequently required maintenance in the brake system. I felt deceived and disappointed with what was sold to me. Lastly, I was quoted $367 for a service that was sold to me as covered under the "Gold" plan. I didn't take out a "Gold" plan just to cover filter and oil changes and Tire Rotation. More

Didn’t explain what was done . Didn’t explain recall. Not friendly. Didn’t do a courtesy wash. Didn’t explain recall. Not friendly. Didn’t do a courtesy wash. More

No waiting at appointed time, no hassle or upselling, all done including free wash in just over one hour. I have my choice of many service locations & dealers and I intend to continue getting my service at M done including free wash in just over one hour. I have my choice of many service locations & dealers and I intend to continue getting my service at Morse Ford/Lincoln. More

Making an appointment was easy. Appointment was within 1 day of call. Waiting room is spacious with popcorn, water bottles, tv, magazines and the restrooms nearby. Charging cords av Appointment was within 1 day of call. Waiting room is spacious with popcorn, water bottles, tv, magazines and the restrooms nearby. Charging cords available BUT not for my android. Service area is not readily visible, signage could be better. Report from service is difficult to read. Stkicker in car said tires are "poor", but service advisor did not tell me this nor was it on the service report. Cody service advisor got me in quickly, addressed my concerns and kept me updated. More