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Ed Morse Ford- Service Center

Muscatine, IA

4.0
222 Reviews

222 Reviews of Ed Morse Ford- Service Center

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April 13, 2025

The service team did a great job. Work completed as promised. Nice work team, thx More

by mriverdawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Everyone has done an excellent job every time I have used the Service department. Very friendly. More

by RJFEE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Ever since Ed Morse took over, the service department has gone down hill! The service isn't great, my car has been in the shop 3 times now and they couldn't figure out what was wrong. it took me taking More

by ACRUMLY27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
April 10, 2025

Had an oil change scheduled at Tuesday April 9th 2025 left it and told them I needed it at 1pm. Went to pick it up at 1pm they hadn't even looked at yet. They called around 3pm and said it was done. Too More

by jboden61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grace Grems
3.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2025

Emily and Grace are always pleasant and professional. Informative for things I should be paying attention to. Keeps me in touch with my car. More

by debbiedavis602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Service was prompt and they worked well with my warranty program.Also staff is polite. More

by smcampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

Mechanic Tyler = Real Good. Mechanic Tyler = Real Good. Mechanic Tyler = Real Good. Mechanic Tyler = Real Good. More

by DARINOSLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic Tyler
March 08, 2025

I made an appointment the next day to find out why my truck blue tooth went all static when I used my cellphone. It had fine for 38 months and two weeks it wasn't. They ran test and I was told it was my More

by strongman1450
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Grace Grems
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

They did a good job with timely service. ..it was a simple oil change but at some places this can take forever. No issues here. More

by MARK@GOLFWIZE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Mechanic Tyler = Real Good. Mechanic Tyler = Real Good. Mechanic Tyler = Real Good. Mechanic Tyler = Real Good. Mechanic Tyler = Real Good. More

by DARINOSLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic Tyler
1
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