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Ed Morse Ford - Service Center

Geneseo, IL

4.8
48 Reviews
Call Service Center (309) 944-2127

48 Reviews of Ed Morse Ford - Service Center

Sort by
November 09, 2023

Quick service, friendly staff, and great appointment availability. Been using this shop for years and always happy. More

by rdweis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Ed Morse Ford responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Sincerely, Russell Marshall, russellmarshall@edmorse.com, 309-489-6437

November 08, 2023

Called and got me right in for an oil change. Waiting room was clean and had something to read. Thanks More

by edmayhew70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Ed Morse Ford responded

Thank you Ed for the kind words! We are more than pleased to know that you had a wonderful experience with us! We look forward to seeing you again down the road!

November 07, 2023

I arrived at the appointment time and they took my car in right away. I asked them to check the battery while I was there and I needed a new one and they reset everything for me. More

by karenaott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Ed Morse Ford responded

Thank you very much for the kind words Karen! All of us here at Ed Morse take great pride in our work and we are happy to know that you have wonderful experiences with us!

October 31, 2023

I'm very pleased with them and my new car. Happy they had a 2024 Buick Envista on the lot. More

by jeane.downing
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
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Nov 03, 2023 -

Ed Morse Ford responded

Thank you for this amazing review! I really appreciate your business, Jeane. Sincerely, Russell Marshall, russellmarshall@edmorse.com, 309-489-6437

October 27, 2023

Scheduling service was easy, staff was friendly, service was completed on time for a reasonable price. More

by Stephos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Ed Morse Ford responded

Great to hear! We always strive to do our very best and we greatly appreciated your business and the kind words!

October 26, 2023

It is close to home and they are very easy to make an appointment and very friendly More

by fwhasson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Ed Morse Ford responded

Great to hear! We always strive to do our very best and we greatly appreciated your business and the kind words!

October 24, 2023

The employees that I interacted with were all friendly and courteous Nice to do business with. More

by ATK7289
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Ed Morse Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with the team and we look forward to working with you again down the road. Sincerely, Russell Marshall, russellmarshall@edmorse.com, 309-489-6437

October 17, 2023

Great people to work with! I can't say enough good things about this dealership. It is always an awesome experience coming here. More

by jrcx3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
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Oct 20, 2023 -

Ed Morse Ford responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Russell Marshall, russellmarshall@edmorse.com, 309-489-6437

October 16, 2023

Jeff the technical did a great job with my service. Pat always takes great care of me and my family. More

by mmarshall2996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronelle and Sam
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Oct 19, 2023 -

Ed Morse Ford responded

Thank you for putting your trust in Ed Morse Ford! We pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Russell Marshall, russellmarshall@edmorse.com, 309-489-6437

September 10, 2023

Extremely friendly and helpful. They answered several of my questions about the vehicle I was servicing and about Explorers and Expeditions I was looking to buy in the future. More

by ironjanicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2023 -

Ed Morse Ford responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and I am pleased to hear that our team provided an informative and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Russell Marshall, russellmarshall@edmorse.com, 309-489-6437

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