Ed Morse Ford

Salesman promised navigation system installed on vehicle with sd card. Was instructed to come back Monday for the sd card. Upon return to the dealership, the sd card was refused. And I was informed that t with sd card. Was instructed to come back Monday for the sd card. Upon return to the dealership, the sd card was refused. And I was informed that the card is an additional $750.00. I have filed a complaint with the BBB, for dishonest sales practices More

I own a small business in Sierra Vista, AZ and was currently looking to trade in my 2010 Jeep Unlimited Wrangler for a new 6.7 diesel Ford. Well the trip the dealership went nothing like I planned. currently looking to trade in my 2010 Jeep Unlimited Wrangler for a new 6.7 diesel Ford. Well the trip the dealership went nothing like I planned. I have heard horror stories of Lawley in Sierra Vista for years now, taking advantage of soldiers young (18 and 19 years old) on interest rates and prices, selling lemons and refusing to repair them, and so forth. I was working with Jim Click on a deal for a brand new F-250; however the internet salesman wanted to add in a “desert package” for 1000 bucks. What the xxxx?! I told him to remove it or I’m taking my business to El Paso, Scottsdale, Phoenix, or even the east coast if I had to. The internet sales person refused. (By the way I have all of the documentation if you want it, jkdgrappler123@yahoo.com) I went to Lawley because of my hesitation of going to Phoenix and ruining a weekend. Long story short, Lawley hooked up a deal using USAA and a great trade in value and got me twice the truck for the same price Jim Click offered. Although this was a lot of patient market research on my part, mostly my son, Lawley gave an unprecedented service in selling our new diesel. Tomorrow I will being picking an F350 SRW long bed with a lot of bells and whistle that Jim Click tried screwing me out of. I will most likely be buying another F350 dually tomorrow. GO TO LAWLEY!!! More

Before Lawley Motors took over the Ford dealership in Sierra Vista I felt compelled to go 180 miles to Phoenix to get good deals and good service when buying a vehicle. The old dealer would "never go th Sierra Vista I felt compelled to go 180 miles to Phoenix to get good deals and good service when buying a vehicle. The old dealer would "never go that low on the price", which was always a price that the Phoenix dealer would gladly accept with no hassle. Well, things have changed. The service I received from Shane and the rest of the guys at Lawley Ford/Kia was second to none. And the price they quoted me was lower than I thought I would be able to get after researching dealer invoicing costs on the internet. There was no hassle in this transaction whatsoever. My wife and I were given great service and a great price on a vehicle we are extremely happy with. Thanks Shane. Sean - Shane has earned you a customer for life. My wife and I own a business in Sierra Vista and will be highly recommending Lawley Motors and Shane Harbuck to all our friends and clients. More

We just bought a car from Shane Harbuck and couldn't be We just bought a car from Shane Harbuck and couldn't be happier. He was not a car salesman. He was a helpful honest gentleman who answered our qu We just bought a car from Shane Harbuck and couldn't be happier. He was not a car salesman. He was a helpful honest gentleman who answered our questions and took the time to help us out. We were not pressured and there were no gimmics. We worked with Shane and Dennis, and are now driving a car we love. From the first "hello" Shane was attentive and made us feel that metting our needs was his priority. He did not show us anything outside of our range or limit, and was simply there to answer questions and serve as a subject matter expert for the vehicle. Outstanding experience! Thanks guys, you have some new loyal customers. More