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Ed Morse Ford

Muscatine, IA

Overview
Employees
Reviews
4.3
366 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
Contact Dealership

3205 US-61

Muscatine, IA

52761

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Showing 366 reviews

October 17, 2025

Found the vehicle we were looking for. Dylan Welsch was great! Knowledgeable and attentive, explaining all our questions and concerns. More

by bikjkk5152
Recommend Dealer
Yes
Employees Worked With
Shane Stoltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Welsch
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Nov 05, 2025 -

Ed Morse Ford responded

Thank you for your wonderful review! We're thrilled to hear that you found the vehicle you were looking for and that Dylan provided you with such great service. At Ed Morse Ford Muscatine, we strive to ensure our customers have a positive experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Ed Morse Ford Lincoln Team

October 14, 2025

Great service friendly sales people - had exactly what I was looking for in a vehicle More

by aletcher29
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Grace Grems
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2025 -

Ed Morse Ford responded

Thank you for your wonderful review! We're thrilled to hear that you received great service and found exactly what you were looking for in a vehicle at Ed Morse Ford Muscatine. Our team takes pride in providing a friendly experience, and we appreciate your kind words. We look forward to seeing you again soon! Sincerely, The Ed Morse Ford Lincoln Team

October 14, 2025

Very friendly sales staff and sales mgr. Worked with me professionally and timely! Enjoyable experience. More

by bdavis_05
Recommend Dealer
Yes
Employees Worked With
Logan and kemper
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Nov 05, 2025 -

Ed Morse Ford responded

Thank you for your kind words! We're glad to hear that you had an enjoyable experience at Ed Morse Ford Muscatine and that our sales staff and management met your expectations. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Ed Morse Ford Lincoln Team

October 10, 2025

Staff was very friendly and professional. Only mediocre job detailing. Left sticker partial on bumper and sticky on door handle! More

by bdavis_05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kemper and Logan
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Nov 05, 2025 -

Ed Morse Ford responded

Thank you for your feedback! We're glad to hear you found our staff friendly and professional. We appreciate your comments regarding the detailing and will certainly address this with our team to ensure we meet our high standards. We hope to see you again at Ed Morse Ford Muscatine for a better experience! Sincerely, The Ed Morse Ford Lincoln Team

October 06, 2025

They do not return phone calls after leaving messages. When you do talk to someone they don't return your phone calls. More

by RMOELLER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2025 -

Ed Morse Ford responded

Thank you for sharing your experience. We understand your frustration regarding communication, and we appreciate your feedback. At Ed Morse Ford Muscatine, we strive for excellent customer service and want to ensure that we address your concerns. Please reach out to us directly so we can assist you further. We look forward to hearing from you. Sincerely, The Ed Morse Ford Lincoln Team

October 02, 2025

Grace was very polite and very helpful when my car came in to get the transmission checked More

by MCCLEARYJULIE59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2025 -

Ed Morse Ford responded

Thank you for your wonderful review, Julie! It's great to hear that Grace provided you with polite and helpful service during your visit for a transmission check. At Ed Morse Ford Lincoln Muscatine (MIFD), we strive to ensure our customers have a great experience. We look forward to serving you again! Sincerely, The Ed Morse Ford Lincoln Team

October 02, 2025

Excellent customer service provider through out the whole sales transaction. Sales people were Ray and knowledgeable to work with. More

by gagray0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Morgan
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Oct 03, 2025 -

Ed Morse Ford responded

Thank you for your fantastic review! We're pleased to hear that you experienced excellent customer service during your sales transaction at Ed Morse Ford Lincoln Muscatine (MIFD). It's great to know that Ray and our team were knowledgeable and helpful. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, The Ed Morse Ford Lincoln Team

September 26, 2025

Bill was very courteous and helpful, even got me a new owners manual and a full tank of gas! More

by Thor
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Bedenbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2025 -

Ed Morse Ford responded

Thank you for your wonderful review, Thor! We’re thrilled to hear about your positive experience with Bill at Ed Morse Ford Lincoln Muscatine (MIFD). We appreciate your kind words and are glad he could assist you so well. Safe driving! Sincerely, The Ed Morse Ford Lincoln Team

September 19, 2025

Professional great service thank you we will be back next time keep up the great work More

by ISRAELGUERRERO84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2025 -

Ed Morse Ford responded

Thank you for your kind words, Israel! We appreciate your positive feedback and are thrilled to hear that you had a great experience at Ed Morse Ford Lincoln Muscatine (MIFD). We look forward to welcoming you back next time! Sincerely, The Ed Morse Ford Lincoln Team

September 11, 2025

There was not any pressure to buy and the salesman answered all our questions. Pleasant experience! More

by Scrvydog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Stoltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Kruse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2025 -

Ed Morse Ford responded

Thank you for your wonderful review! We're glad to hear that your experience at Ed Morse Ford Lincoln Muscatine (MIFD) was pleasant and that our salesman was able to assist you without any pressure. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Ed Morse Ford Lincoln Team

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