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Ed Morse Ford

Muscatine, IA

Overview
Employees
Reviews
4.2
283 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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3205 US-61

Muscatine, IA

52761

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Showing 283 reviews

May 31, 2022

Nice, friendly knowledgeable staff, no pressure sales, they know their products very well. Nice newer updated facility with complimentary snacks and drink in waiting area. More

by Steve N.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Armstrong, Brandon Herlein
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May 31, 2022

Jim worked with us virtually to find the perfect truck. Once we made our choice it only took us 30 minutes to finalize the purchase and drive away happy. More

by joleary0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Campbell, Brandon Herlein
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May 25, 2022

Very friendly, courteous, respectful of my time During a workday. Checked everything over and informed me. More

by sunnyyear14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Krieger, John Bickford
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May 20, 2022

Had a recall performed and the service crew and shuttle guys are great. A great serve to deliver the car after the work is completed. More

by dburken
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Meranda Brandie
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May 18, 2022

Bill found the perfect used truck for me. Worked hard to get me the best deal. More

by jnoble0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bedenbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Krieger
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May 12, 2022

I was charged for a tire rotation with my oil service yet my tires were not rotated. This is a reoccurring problem. More

by brian.dunteman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
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May 12, 2022

Just in for a regular oil change and tire rotation. It was done in a very timely manner. More

by bjhgohawks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Only service department
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May 12, 2022

Doug in collision repair went the extra mile to help me with parts prices & options so I could make an educated decision on repair of my truck. More

by dittmer5
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug
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May 10, 2022

Todd Reinsager is an extremely good salesperson. Everything about the transaction was pleasant and expedited. More

by nothx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Reinsager, Brandon Herlein
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May 09, 2022

Was very unhappy waiting for almost 12 min. for someone to answer phones and get me to service dept. More

by twilson53
Recommend Dealer
Yes
Employees Worked With
Service dept and receptionist
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