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Ed Morse Ford
Muscatine, IA
284 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE
"Dealer of The Year" ~ Automotive News
"Quality Dealer" ~ Time Magazine
"Cadillac Dealer of the Year" ~ (multiple recipient)
"Cadillac Certified Elite Service Dealer" ~ (multiple years)
"Honda President's Award" ~ (multiple recipient)
"Mazda President's Council" ~ (multiple recipient)
"Toyota Chairman's Council" ~ (multiple recipient)
"Jack Smith Leadership Award" ~ General Motors (multiple recipient)
"National Dealer of the Year" ~ DealerRater
"Consumer Satisfaction Award" ~ DealerRater (multiple recipient)
"Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient)
"South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 284 reviews
August 02, 2022
This was much better than last time. Last week I had an oil change and the windshield washer was passed over. I had to make a second trip, but it is fixed now. Last week I had an oil change and the windshield washer was passed over. I had to make a second trip, but it is fixed now. More
by merleihne
Verified CustomerEmployees Worked With
Mike
August 01, 2022
My entire experience with Ed Morse was excellent. My first contact with my salesman, Bill Bedenbender, was professional and to the point throughout the sales process and picking up the F150. I wou My first contact with my salesman, Bill Bedenbender, was professional and to the point throughout the sales process and picking up the F150. I would recommend this dealership. More
by DENNIS.SHULL
July 23, 2022
Everything went smooth there was more to diagnosis then found of start of service but tech went out of his way to fix problem and did it in timely fashion the lady in service kept me informed of everything found of start of service but tech went out of his way to fix problem and did it in timely fashion the lady in service kept me informed of everything going on all very professional More
by bcarl55
Employees Worked With
Don't know here name but works in service
July 22, 2022
John Bickford is the primary reason we have purchased from this dealership for approx. 30 years or more. He is a pleasure to work with, both from on a professional and personal level. The overall purch from this dealership for approx. 30 years or more. He is a pleasure to work with, both from on a professional and personal level. The overall purchase experience went smoothly. More
by skelnhofer56
Employees Worked With
John Bickford
June 28, 2022
I took my 22' F150 in for its first oil change. I also asked a tire rotation, which unfortunately didn't happen. I voiced my displeasure to the service rep. I also asked a tire rotation, which unfortunately didn't happen. I voiced my displeasure to the service rep. More
by Steve N.
Employees Worked With
Alex Armstrong, Brandon Herlein
June 16, 2022
I got sold a lemon. Still having problems with vehicle. Every time I bring it in there is something new wrong with it! Then on my oil change sticker it isn't even the ri Still having problems with vehicle. Every time I bring it in there is something new wrong with it! Then on my oil change sticker it isn't even the right mileage! I traded in a perfectly great vehicle! More
by sgerst1209
Employees Worked With
Didn't with with these
June 14, 2022
I was having an issue with a locking mechanism on vehicle. Service found the issue and corrected the problem within 1 day Very thorough and got the job done. vehicle. Service found the issue and corrected the problem within 1 day Very thorough and got the job done. More
by fred.levinson
Employees Worked With
Rob Wittmer
