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Ed Morse Ford
Muscatine, IA
284 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE
"Dealer of The Year" ~ Automotive News
"Quality Dealer" ~ Time Magazine
"Cadillac Dealer of the Year" ~ (multiple recipient)
"Cadillac Certified Elite Service Dealer" ~ (multiple years)
"Honda President's Award" ~ (multiple recipient)
"Mazda President's Council" ~ (multiple recipient)
"Toyota Chairman's Council" ~ (multiple recipient)
"Jack Smith Leadership Award" ~ General Motors (multiple recipient)
"National Dealer of the Year" ~ DealerRater
"Consumer Satisfaction Award" ~ DealerRater (multiple recipient)
"Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient)
"South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 284 reviews
Verified Customer
September 03, 2022
Quoted wrong price on air filter And vehicle not washed when I picked it up!!!! So that didn’t make me happy at all. when I picked it up!!!! So that didn’t make me happy at all. More
by lisathebrat
Employees Worked With
August 25, 2022
Tech lied about rotating my tires, this isn't the first time this has happened either. I don't know if I'll ever do business with them again, I'm tired of this shady xxxx time this has happened either. I don't know if I'll ever do business with them again, I'm tired of this shady xxxx More
by Steve N.
Employees Worked With
Guy in service dept.
August 17, 2022
Rob Wittmer is excellent! ANd so is the entire service dept for that fact! I have been coming to Kriegers (Morse) for years. Excellent service! Kudo's to Todd Reinsager and ANd so is the entire service dept for that fact! I have been coming to Kriegers (Morse) for years. Excellent service! Kudo's to Todd Reinsager and also Mark Krieger! Can promise I will be back for another vehicle soon!! More
by TCSUMMITT
Employees Worked With
Mark Krieger, Todd Reinsager
August 11, 2022
Lack of communication in the service department. Had warranty work done to replace a flex plate.. The transmission had to be removed. After having this done we are now hearing a thumping noise on ri Had warranty work done to replace a flex plate.. The transmission had to be removed. After having this done we are now hearing a thumping noise on right turns. Now saying it's the lower control arm is bad but tech says he never touched it when removing transmission. Absolutely not true. He had to have removed the upper left ball joint to get tranny out. Refused to give me an estimate on work until it was "torn" apart. Any tech can diagnose that problem when it's put on a hoist which it was. We are also missing to inserts that hold the cover on the underside of the engine. I asked them to replace them. Their response was "it came to me that way and you can take it home that way". Really. Then I was told it wasn't their problem. Really?? You touched it last dude it's your problem. We will never set foot in their dealership again. An official complaint has been made to Ford Motors. Avoid this place!! More
by TWOSTU
Employees Worked With
Service department advisors and tech Ridge Ness
August 10, 2022
Alex is a great salesman, and goes above and beyond to make sure the customer is satisfied. I’ve bought multiple vehicles from him, and will continue to do so!! make sure the customer is satisfied. I’ve bought multiple vehicles from him, and will continue to do so!! More
by Russ
Employees Worked With
Other Employees :
Joey Kriegers, Mark Krieger, Jim Campbell, John Bickford, Todd Reinsager, Alex Armstrong, Mitchel Magee, Brandon Herlein
