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Ed Morse Ford

Muscatine, IA

4.2
285 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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3205 US-61

Muscatine, IA

52761

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Showing 285 reviews

December 03, 2022

Employees were courteous and helpful when I took my car in for a recall job! More

by ejfry1965
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jacob Harry
December 03, 2022

Satisfied with Ford in Muscatine all my life! They have always treated me good and fare! More

by BESTRONG60
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bill Bedenbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Krieger
November 27, 2022

They took care of my warranty work even when it took more time than was allotted on my original appointment. Great job More

by grundstromr
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bickford
November 10, 2022

Terrific in all aspects of introduction to transaction. and and and and and and and, ridiculous that I had to add a bunch of words. More

by kaldenberg
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
finance officer was super; many thanks to Tim Hopkins, who knew we were looking for a new vehicle, also who introduced us to the vehicle., Jim Campbell
November 01, 2022

very good service. car was cleaned before delivered. service person was easy to work with. More

by rsinclair3
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Jim Campbell
October 17, 2022

Great environment and excellent people to deal with and who have a no B.S policy. More

by snowman_32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Stoltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Herlein
October 13, 2022

excellent service visit, all went very well, warranty service for a dead battery, on a 3-week-old f150, and the food was spectacular... More

by schberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bickford
October 08, 2022

The service was fine. Getting an appointment wasn't easy. Called, left messages, no called me back. Finally, I got an appointment on line. More

by jijones5
Customer Service
Quality Of Work
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Price
Recommend Dealer
Yes
Employees Worked With
Brandon Herlein
October 04, 2022

good on time service. Had the enclave serviced (oil and rotation) a couple of weeks ago and they washed the car. kinda expected with the Ford F-150. More

by lodgepole
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep. was good.
October 02, 2022

everything went well, everything went great, warrenty was done on time, and now i think i'm up to 15 words.... More

by schberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bickford
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