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Ed Morse Ford

Muscatine, IA

4.2
283 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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3205 US-61

Muscatine, IA

52761

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Showing 283 reviews

December 25, 2024

Extremely expensive for an oil change and tire rotation. I doubt ill return for service. Thought first oil change was free but 117$ More

by mrperfecttoad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

Great customer service help me every step of the way with any questions I had Chase was awesome on helping you with the details of the car and any questions I had about the purchase of the car I would defini More

by deekdodge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Kruse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

The service staff was very helpful in making sure my needs were met to my expectations. More

by laurierobin5006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

pleasant. Emily was very helpful and friendly. Car was done ahead of time. Very satisied. More

by GALERL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Great service shuttle service was excellent with come back again for service and maybe a car More

by macdar61414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Guthrie
December 20, 2024

Service department is great! Fast and friendly service and very fair pricing. They even washed my car! Definitely will be back! More

by HappyCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bedenbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Stoltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Kruse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Toyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Krieger
December 18, 2024

Very polite and courteous. They call for scheduling in case I forget. i’ve been using this site for more than 10 years More

by JOLEEBART1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Routine service was scheduled easily, done well and the pick-up was seamless. All good. More

by Muskie Hondaguy 007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Emily along with everyone else, the service tech that worked on our vehicle, another tech that advised, and the parts guy, all were outstanding. More

by RJFEE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Those guys were great and very nice and polite. I don’t recall meeting the other gentleman. More

by mishey179
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Kruse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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