Ed Morse Ford

Charged us $150 to put the computer on the car because an airbag light was on. Never checked a wire or connection but told us we needed to replace the entire drivers side seat track for over $1500. Which we airbag light was on. Never checked a wire or connection but told us we needed to replace the entire drivers side seat track for over $1500. Which we found out wasn't even the problem. We have had a bad experience EVERY TIME we have asked for a diagnosis or estimate. Ford doesn't seem to care as this is, I believe, the 4th bad experience and poor review and I never hear a thing from anyone. I shouldn't have to drive to Davenport to get good service but I will just use Courtesy Ford in Davenport. Kevin House and Tim Brus know what they're doing and don't try to gouge people. More

It was a great place great service and great people they worked with me and I would recommend them to everyone who is looking to buy a car worked with me and I would recommend them to everyone who is looking to buy a car More

Supposedly took 3 months for my part to get in. I had to keep calling back to get an update on what was going on and their “system was always down” so they kept asking me to call back. Plus the quo I had to keep calling back to get an update on what was going on and their “system was always down” so they kept asking me to call back. Plus the quoted me Much less than I paid, twice. Do not recommend. More

Dealership is well run. Great customer service. Service on vehicle performed as requested and in a timely manner. Great customer service. Service on vehicle performed as requested and in a timely manner. More

I made an online appointment and those details were not transferred very well to the in-house staff, but Amanda, my service advisor, understood my concern. She had her technician take a look at the potent transferred very well to the in-house staff, but Amanda, my service advisor, understood my concern. She had her technician take a look at the potential warranty issue and they confirmed what I was worried about. I just assumed I would have to return later to replace the front drive axle seal, but they had the seal on-hand and replaced it while I waited. I couldn't have asked for a better resolution to a leaking axle shaft seal. Let's hope it lasts. More

It was great working Shane. He’s a nice guy and is very friendly. He’s ready to help make the deal. He’s a nice guy and is very friendly. He’s ready to help make the deal. More

No pressure. No markups. Only honest and courteous delivery. I would order from him again. No markups. Only honest and courteous delivery. I would order from him again. More

I was highly impressed with Allison and the Service Technician, Tyler. They throughly investigated the Check Engine Light on my vehicle and resolved the issue. During the process, Ali kept me updated o Technician, Tyler. They throughly investigated the Check Engine Light on my vehicle and resolved the issue. During the process, Ali kept me updated on exactly what was being done. Upon completion, I was given in detail a complete verbal as well as written explanation on what was accomplished. I recently relocated to Iowa and will look no further than Ed Morse Ford to service my Ford F150. The Ed Morse Service Department is "Top Shelf". Great job Ali and Tyler. Your efforts are greatly appreciated. More

Great group of people. Very helpful and made sure we were our needs were taken care of. Will definitely be back! Very helpful and made sure we were our needs were taken care of. Will definitely be back! More

Work was excellent, all I had to do is show up they took care of everything. care of everything. More