Ed Morse Ford
Muscatine, IA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 282 reviews
Appointment was made smoothly & Emily was very helpful & friendly. Good people who work there really helps friendly. Good people who work there really helps More
I think they are a bunch of Liars I use to be very loyal to them and only go to them. They did a bunch of work to my truck. Including changing the motor. I even brought a bunch of people to them that was lo to them and only go to them. They did a bunch of work to my truck. Including changing the motor. I even brought a bunch of people to them that was looking for vehicles. But now I tell them not to go there because they will not honor the warranty. They even told me that my truck isn't worth fixing. Like who the xxxx are they to tell me that my vehicles aret worth fixing. I will never go there again and I'm telling everyone I know not to go there. They are nothing but a bunch of Liars. More
Great service and fast work! ! Checked warranty and ordered replacement! Got a nice warm seat now! Thank you ! Checked warranty and ordered replacement! Got a nice warm seat now! Thank you More
Very easy to work with. They adapted to my schedule to come from out of state to make the purchase. Was in and out with the new truck in 30 min. Excellent dealership They adapted to my schedule to come from out of state to make the purchase. Was in and out with the new truck in 30 min. Excellent dealership More
Julius was very helpful and informative, without being "pushy". He answered our questions, and if he didn't know the answer, he sought out others for help. Julius was very patient and took his time expla "pushy". He answered our questions, and if he didn't know the answer, he sought out others for help. Julius was very patient and took his time explaining everything. Jovany was of great help - answering questions and showing us some "hidden gems" on the Explorer. Logan was very nice and explained all of the paperwork involved in the finance area. More
Very helpful, explained options and process clearly. Was attended and listened to questions and answered clearly. Was attended and listened to questions and answered clearly. More
It was pretty good, they were friendly and didn’t take very long to change the oil. very long to change the oil. More
Had appointment at 10 am truck didn’t get fixed and no updates had happened besides to call and ask for permission to work on it . I called multiple times and was told she would call me back and I never g updates had happened besides to call and ask for permission to work on it . I called multiple times and was told she would call me back and I never got a call. I decided to come check in person around 4pm and was told it was diagnosed but didn’t have time to work on it. If I had gotten a call to make another appointment it wouldn’t have Ben a one star but no commutation happened instead of the first call to get approval More
Julius was great. Not pushy in any way. Most helpful and personable. He answered all my questions about the hybrid engine. Not pushy in any way. Most helpful and personable. He answered all my questions about the hybrid engine. More
Extremely expensive for an oil change and tire rotation. I doubt ill return for service. Thought first oil change was free but 117$ I doubt ill return for service. Thought first oil change was free but 117$ More