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Ed Morse Ford
Muscatine, IA
280 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE
"Dealer of The Year" ~ Automotive News
"Quality Dealer" ~ Time Magazine
"Cadillac Dealer of the Year" ~ (multiple recipient)
"Cadillac Certified Elite Service Dealer" ~ (multiple years)
"Honda President's Award" ~ (multiple recipient)
"Mazda President's Council" ~ (multiple recipient)
"Toyota Chairman's Council" ~ (multiple recipient)
"Jack Smith Leadership Award" ~ General Motors (multiple recipient)
"National Dealer of the Year" ~ DealerRater
"Consumer Satisfaction Award" ~ DealerRater (multiple recipient)
"Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient)
"South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 280 reviews
January 14, 2025
Great service and fast work! ! Checked warranty and ordered replacement! Got a nice warm seat now! Thank you ! Checked warranty and ordered replacement! Got a nice warm seat now! Thank you More
by DNAU1229
Verified CustomerEmployees Worked With
January 09, 2025
Very easy to work with. They adapted to my schedule to come from out of state to make the purchase. Was in and out with the new truck in 30 min. Excellent dealership They adapted to my schedule to come from out of state to make the purchase. Was in and out with the new truck in 30 min. Excellent dealership More
by Dlasche88
January 07, 2025
Julius was very helpful and informative, without being "pushy". He answered our questions, and if he didn't know the answer, he sought out others for help. Julius was very patient and took his time expla "pushy". He answered our questions, and if he didn't know the answer, he sought out others for help. Julius was very patient and took his time explaining everything. Jovany was of great help - answering questions and showing us some "hidden gems" on the Explorer. Logan was very nice and explained all of the paperwork involved in the finance area. More
by mikerj2260
January 05, 2025
Very helpful, explained options and process clearly. Was attended and listened to questions and answered clearly. Was attended and listened to questions and answered clearly. More
by greg.mueller15
January 02, 2025
It was pretty good, they were friendly and didn’t take very long to change the oil. very long to change the oil. More
by bandrea6160
Employees Worked With
January 01, 2025
Had appointment at 10 am truck didn’t get fixed and no updates had happened besides to call and ask for permission to work on it . I called multiple times and was told she would call me back and I never g updates had happened besides to call and ask for permission to work on it . I called multiple times and was told she would call me back and I never got a call. I decided to come check in person around 4pm and was told it was diagnosed but didn’t have time to work on it. If I had gotten a call to make another appointment it wouldn’t have Ben a one star but no commutation happened instead of the first call to get approval More
by Musson.Joshua.e
Employees Worked With
December 27, 2024
Julius was great. Not pushy in any way. Most helpful and personable. He answered all my questions about the hybrid engine. Not pushy in any way. Most helpful and personable. He answered all my questions about the hybrid engine. More
by js-oleary
December 25, 2024
Extremely expensive for an oil change and tire rotation. I doubt ill return for service. Thought first oil change was free but 117$ I doubt ill return for service. Thought first oil change was free but 117$ More
by mrperfecttoad
Employees Worked With
December 24, 2024
Great customer service help me every step of the way with any questions I had Chase was awesome on helping you with the details of the car and any questions I had about the purchase of the car I would defini any questions I had Chase was awesome on helping you with the details of the car and any questions I had about the purchase of the car I would definitely recommend buying a car here they were polite and quick and they knew where I was on the clock cuz I was currently working when I purchase it the car More
by deekdodge
December 23, 2024
The service staff was very helpful in making sure my needs were met to my expectations. needs were met to my expectations. More
by laurierobin5006
Employees Worked With
