Ed Morse Delray Toyota - Service Center

Julia was our excellent Service Advisor. Brought Camry in for Oil Change, replace Engine/Cabin Filters, rotate tires , and new Wiper Blades and was out in an hour from Service Appt at 11 am. Julia is knowle for Oil Change, replace Engine/Cabin Filters, rotate tires , and new Wiper Blades and was out in an hour from Service Appt at 11 am. Julia is knowledgeable, personal and interfaces well with customers. The turn around was much improved from three years ago. Ask for Julia. More

I liked Kevin doing the tire evaluation as I waited in the car, which let me know that my tires needed replacement. My favorite Service Representative, Robert, treated me with kindness, as always. He did the car, which let me know that my tires needed replacement. My favorite Service Representative, Robert, treated me with kindness, as always. He did what he could to provide savings where he could. My service appointment was kept within the time frame he stated, as well. More

Peter helped me so, so much throughout the entire repair process. I brought my car in for a regular maintenance check and tune up. Immediately he said "I'm going to make sure you're treated like I would wan process. I brought my car in for a regular maintenance check and tune up. Immediately he said "I'm going to make sure you're treated like I would want my daughters to be treated." I have executed that to a T. I felt in the loop, not at all taken advantage of, and extremely comfortable the entire wait for my service. More

Service Advisor Peter Altman is the Best. The experience I had was great. Thank you so much. I had was great. Thank you so much. More

This is my sixth PRIUS I have purchased or leased from this dealer. I like Ed Morse because they do not use high pressure sales tactics and are fairly accommodating. They have a great Service Departme this dealer. I like Ed Morse because they do not use high pressure sales tactics and are fairly accommodating. They have a great Service Department. My recent experience was getting the last of the 2 year Toyota Care Service completed , which Robert Amato got me out of the shop in an hour. More

Went for an oil change with an appointment. Almost 3 hrs later still waiting and no end in site. Take your business somewhere else. Service is horrible and they don’t think customers time is valuable. Also later still waiting and no end in site. Take your business somewhere else. Service is horrible and they don’t think customers time is valuable. Also we just moved here and had breaks replaced by a Toyota dealer in another state a few months ago and they are telling me I need new breaks. Talk about sleezy con men trying to upsell to unsuspecting customers!!!! Will never be back and if I have to buy another car in the future my first experience here was so bad I’ll pay extra somewhere else to just not have to deal with people here ever again!!!!!!! More

Negative stars. Hit me at $4000 for a $2500 repair, told me there was no way to determine if the FOUR THOUSAND DOLLAR repair was even necessary without actually doing it. HUH?!? Remember, when you call me there was no way to determine if the FOUR THOUSAND DOLLAR repair was even necessary without actually doing it. HUH?!? Remember, when you call a Toyota dealer you are not calling Toyota. You are calling a Toyota DEALER! Shop around. More

Exceptionally good service at Delray Toyota, especially if working with Jerry Vassilatos. It was very polite of him to stay even after working hours so that all could be taken care of my Toyota Corolla. Th if working with Jerry Vassilatos. It was very polite of him to stay even after working hours so that all could be taken care of my Toyota Corolla. Thank you very much to Jerry Vassilatos and the rest of the service department team for all your work and dedication! I will definitely use your service department in the future as well. More

Robert lied to my insurance company about when they could come out and inspect my clutch he said they only had a technician that could do it today after Thanksgiving.. Robert lied and told me they didn't hav come out and inspect my clutch he said they only had a technician that could do it today after Thanksgiving.. Robert lied and told me they didn't have a loaner car for me.. four days later I went in and talked to chacho he got me a car they ordered a part from my car they said it was out of the country turns out it was sitting in the FedEx warehouse on Clint Moore road for 5 days.. it took two days shy of three weeks to get my car back.. I bought 10 cars from Toyota in the last 15 years I was treated like garbage.. left mini messages with corporate nobody called me back the manager didn't call me back either I wouldn't let you people fix the tricycle for me now More