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Ed Morse Delray Toyota - Service Center

Delray Beach, FL

4.2
761 Reviews

761 Reviews of Ed Morse Delray Toyota - Service Center

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January 28, 2022

Gabby has always provided excellent service in a timely manner, always a pleasure to work with her More

by Borge93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabby Verdesoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Berger
Jan 31, 2022 -

Ed Morse Delray Toyota responded

Thanks for sharing your quality experience with Gabby. We appreciate your business and hope to see you again soon! Ed Morse Corporate Offices

January 28, 2022

Have dealt with them for over 10 years. Never a problem, always on time and courteous. More

by topdown111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Vassilatos
Jan 31, 2022 -

Ed Morse Delray Toyota responded

Thanks! We appreciate you. Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else. Ed Morse Corporate Offices

January 28, 2022

Excellent service. Jerry was very professional and very nice to deal with. Highly recommend the dealership. More

by niniof5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Vassilatos
Jan 31, 2022 -

Ed Morse Delray Toyota responded

Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us. Ed Morse Corporate Offices

January 28, 2022

Will was very personable and kept me updated on everything. Everything was very efficient. My first time bringing my car to be serviced here and I will definitely continue to bring it back. More

by Andersonkimmy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Ed Morse Delray Toyota responded

Thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit. Ed Morse Corporate Offices

January 27, 2022

Service was excellent in a friendly, caring way. It was done in a very short timeframe which enabled me to move forward with my day. More

by Ginny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Ed Morse Delray Toyota responded

Thanks for the great review, Ginny. Please let us know if you need anything else in the future! Ed Morse Corporate Offices

January 26, 2022

Gabby was very friendly and my car was finished on time. She was very professional. More

by Marshacantwo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby
Jan 31, 2022 -

Ed Morse Delray Toyota responded

We are pleased to hear of your great experience with Gabby! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

January 25, 2022

Brought my vehicle in for window tint, had a very pleasing experience. Couldn't be happier! More

by taylorp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chacho Lavistida
Jan 25, 2022 -

taylorp responded

Happy

January 20, 2022

I would think twice before entering Ed Morse Delray Toyota! If you had purchased or leased your Toyota, then, this is not for you. If you are not, then watch out!! Gave my car for service from Virgin More

by duboisj007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Baez
Jan 21, 2022 -

Ed Morse Delray Toyota responded

We regret to hear you had a negative experience with us. We work diligently to keep our prices competitive and we would appreciate the opportunity to speak with you to understand the differences in pricing you experienced. If you are willing to discuss this, please reach out to our Customer Relations Manager, Taylor Postin, via email at TaylorPostin@edmorse.com. Ed Morse Corporate Offices

Jan 21, 2022 -

duboisj007 responded

Thank you for your quick response. Competitive pricing? $169 for a vizor at Ed Morse part department versus $22 on Amazon? Competitive pricing? $8,000 repairs at Ed Morse service center versus $367 at the mechanics across the street? I have all the receipts from Ed Morse and the mechanics to support my claim. I am just warning the consumers before they set foot at your location for service and repairs. Just relating the facts with my experience owning a 2009 Toyota Camry Hybrid.

December 25, 2021

My service advisor Robert was able to get me in at the last moment. I was not happy that I had to bring my brand new Supra in for a repair (I did not buy the car from you) The technician was amazing, unde More

by Shawngpeeples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Amato (Assistant Service Manager)
Jan 03, 2022 -

Ed Morse Delray Toyota responded

Shawn, thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon! Ed Morse Corporate Offices

November 22, 2021

I was in and out in under an hour. Peter was my service advisor and he was very friendly, informative, and explained everything thoroughly. Very great customer service skills! The gentleman in the parts ar More

by tpschreibman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter
Nov 22, 2021 -

Ed Morse Delray Toyota responded

Hi! Hearing that you had such a wonderful experience means the world to our team. We aim to please every customer and make their experience as smooth as possible. If there is anything further that our team can assist you with, please let us know! We'd be more than happy to help. Ed Morse Corporate Offices

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