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Ed Morse Delray Toyota - Service Center

Delray Beach, FL

4.2
761 Reviews

761 Reviews of Ed Morse Delray Toyota - Service Center

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May 09, 2011

When I brought my SUV in for service, I was treated with the utmost respect and feel I recieved quality care. I will definitely continue to have my car serviced here and would recommend others to do so too. More

by elyons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo, David Romeo
May 09, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. We pride ourselves on our staff's professionalism and focus on customer satisfaction. We also appreciate the time you have taken to review our dealership and share your comments with others. Thanks for your continued patronage. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

May 08, 2011

In my lifetime I have purchased many cars and had service In my lifetime I have purchased many cars and had service at numerous different auto dealerships. My car maintaince is most important to me. The cu More

by janecoffman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo, David Romeo
May 09, 2011 -

Ed Morse Delray Toyota responded

Thanks so very much for the positive comments you made regarding your recent service experience. Our entire team of associates work very hard. Their professional approach and friendliness make it a great place to service your automobile. We appreciate the time you have taken to express your opinion and rate our dealership. Thank again. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

May 08, 2011

Scott Shannon went out of his way to be helpful and to give advice regarding two problems. While I have had some problems in the past, these have been resolved. The current service facility is clean, ope More

by hbradack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Shannon
May 09, 2011 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback. We appreciate your patronage. We agree with you, our dealership is beautiful. We have great amenities in our waiting area: wifi connection, cable t.v., cafe and children's playroom. Customer satisfaction is very important to us. Thank you for taking the time to review our dealership. Your comments are greatly appreciated. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 07, 2011

As far as I am concerned, this is the best dealership for service in all of South Florida. The staff is courteous, professional and a pleasure to work with. I would buy a new car and recommend Ed Morse to f More

by sismots
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Allsopp, John Allsopp
May 09, 2011 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback. We appreciate the good-will you have expressed. Customer satisfaction is very important to us and we're so glad to hear how happy you were. We have a professional team in our Service & Parts Department. They are friendly and helpful. Once again, thank you for your patronage. Sincerely, Eri Silcox,Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 06, 2011

Ed Morse Toyota is absolutely fabulous! I have bought 3 Sequoia’s from them (4 total overall from Toyota) and my parents have bought 2 cars from them and friends I have referred to this dealership have bou More

by zsette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Romeo, David Romeo
May 06, 2011 -

Ed Morse Delray Toyota responded

Great to hear such positive feedback. We are committed to customer satisfaction in all areas of our dealership. We appreciate the time you have taken to share your thoughts with others. Thanks so much for your continued patronage. Sincerely, Ron Frontiero, General Manager Ed Morse Delray Toyota/ Scion

May 05, 2011

As a long-time customer of the ED Morse Service dept, I have always received top notch customer service. On 04/29/11 I was in need of a new power steering pump. My Toyota vehicle, a rare model Supra, often More

by 95nadelray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Fox, Susan Fox
May 09, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. Your cusotmer loyalty is very important to us. We will make sure we share your comments with Susan. We certainly agree with you that she is very dedicated, hard-working and professional. We also appreciate the time you have taken to review our dealership and share your good-will. Lots of Good Luck to you. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 04, 2011

My service advisor was very knowledgeable and kept me updated about the status of my repairs as a part had to be couriered in while I waited. All staff was very professional and the price of the repairs More

by keipchick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Baez, Steve Baez
May 09, 2011 -

Ed Morse Delray Toyota responded

Thanks so much for your wonderful review. Your positive feedback is greatly appreciated. Customer satisfaction is very important to us. We're delighted to hear how well things went. We value your patronage and look forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 03, 2011

Steve Baez has been my service repsince Imoved here. He has made me a loyal customer. He is always courteous, conscientious, avaialble, informative and helpful I think the entire operation is excellent More

by id33hs77
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Baez, Steve Baez
May 09, 2011 -

Ed Morse Delray Toyota responded

Thanks so much for the positive feedback. We strive to exceed our customers' expectations. We'll be sure to share this with Steve. Your loyalty is very important to us and we'd like to thank you again for your patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

April 19, 2011

Joe Almerares was terrific....He even came to our house and showed us many more things about the GPS. We are still not sure about the new Bluetooth, but he will show us how that works in the near future. O More

by Judith Sweet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Almerares
Apr 27, 2011 -

Ed Morse Delray Toyota responded

Hello Ms. Sweet: Thank you so much for your positive feedback. Customer satisfaction is very important to us. We value your patronage and look forward to seeing you in the future. Sincerely, Ron Frontiero General Manager Ed Morse Delray Toyota/Scion

September 01, 2009

VERY SATISFIED. CHARGED ME ABOUT 40% LESS THAN LEXUS CHARGES TO WORK ON MY 2000RX300. WORK WAS EXCELLENT EVERY TIME I CAME. AL CLARK SERVICE WRITER AND DAVID ROMEO ALWAYS TRY TO HELP ME AS MUCH AS More

by MARTINRUDNICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AL CLARK
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