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Ed Morse Delray Toyota - Service Center

Delray Beach, FL

4.2
761 Reviews

761 Reviews of Ed Morse Delray Toyota - Service Center

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May 11, 2011

Tim has been my personal service rep for over 5 years and never once have I had nothing but superior service. He always fits me in the schedule, even when I call on my way home from class. He takes care of More

by vbriggs0821
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
May 11, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. We appreciate the time you have taken to review our dealership. We value your patronage. Our team of associates are professional and friendly. Tim is a good example of a very caring service advisor with many loyal customers. We look forward to seeing you on your next visit. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 10, 2011

Steve is the best! Excellent customer service. Excellent people skills. Extremely knowledgeable & was able to answer any one of my questions. Offered resolutions to a tough situation I was presented with. More

by DRamirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Baez, Steve Baez
May 11, 2011 -

Ed Morse Delray Toyota responded

Great to hear how happy you were with the Service at our dealership. Your positive feedback is greatly appreciated. Customer satisfaction is very important to us. Steve is a good example of everything it takes to be an excellent associate: friendly, professional and caring. We appreciate your patronage and look forward to seeing you for your next service. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

May 10, 2011

Went to Ed Morse for 105,000 mile service and as usual Went to Ed Morse for 105,000 mile service and as usual used Richie Reyes for service. Car required great expense to service and Richie suggested More

by Arnold Goldstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlene Greenberg & Richie Reyes, Marlene Greenberg
May 10, 2011 -

Ed Morse Delray Toyota responded

Great to hear you had a wonderful experience at our Dealership. It is so rewarding to read your review comments. We are committed to customer satisfaction and wish you lots of good luck with you new vehicle. Thanks again. Sincerely, Ron Frontiero, General Manager Ed Morse Delray Toyota/Scion

May 10, 2011

This dealeship provides SUPERIOR CUSTOMER SERVICE!! This dealeship provides SUPERIOR CUSTOMER SERVICE!! David Romeo is a true professional, he provides the highest quality level of service. I own thre More

by EAH33076
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo, David Romeo
May 10, 2011 -

Ed Morse Delray Toyota responded

Thank you so much for your positive feedback. Customer satisfaction is very important to us. We agree, Dave is great. He is an asset to our dealership. Thanks for taking the time to share your comments about our dealership with others. It means a lot to us. Looking forward to seeing you in the future. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

May 10, 2011

Thanks for the great service and personal attention when I bring my cars in for service. David and Tim always are very professional and its always a pleasure doing business with them. The facility is easy More

by raymmm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo and Tim Baird, David Romeo
May 10, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. Customer satisfaction is very important to us. We are fortunate to have many associates that have been with us for a long time. We appreciate the time you have taken to compliment both Tim and Dave regarding your recent service experience. Thanks for your patronage Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

May 10, 2011

I brought my Toyota Prius in to get it's tires rotated. Everyone at the dealership was very friendly and helpful. The service was actually completed in less than the estimate time. Scott was very good at More

by boca1918
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Shannon
May 11, 2011 -

Ed Morse Delray Toyota responded

Thank you for your positive feedback. We have a great team of service advisors. We agree, Scott is very professional and works very hard to exceed our customers' expectations. We appreciate the time you have taken to review our Service Department and we are looking forward to seeing you again. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

May 09, 2011

Scott Shannon has my liaison in service for my 2007 camry hybrid. in all of my dealings with him, I have found him to be attentive, knowledgeable,honest and very helpful. Not only am I happy with the toyotas More

by phomer4464
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Shannon
May 09, 2011 -

Ed Morse Delray Toyota responded

Thank you for taking the time to tell us about your recent service experience. We have a great team of associates working very hard to exceed our customers' expectations. We appreciate your positive feedback and would like to thank you again for your patronage. Sincerely, Eric Silcox Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 09, 2011

Dave Romeo is very professional and gives superior customer service. He is always responsive. Any time I have had my car serviced he has explained all work done and is always friendly and courteous. More

by rgocinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Romeo, David Romeo
May 09, 2011 -

Ed Morse Delray Toyota responded

Thank you for the positive comments. We're lucky to have a great team in our Service & Parts Departments. Many of them have been with us for a very long time. We stress customer satisfaction. It is our # 1 priority. Thanks again for all the good-will you bring to our dealership. Sincerely, Eric Silcox Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 09, 2011

I had work done on my car and it was done well and at a good price. I dropped it off and it was done within an hour. I have been to other dealers in this area and they always take way to long and try to ch More

by normankopf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox, Susan Fox
May 09, 2011 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback. Our entire team is committed to customer satisfaction. We're so glad that you had a great service experience at our Dealership. We'll be sure to forward your comments to Susan. With many thanks, Eric Silcox Director Fixed Operations Ed Morse Delray Toyota/Scion

May 09, 2011

I purchased my toyota about three years ago. Every time I come in for service I get treated with the best customer service. Both Steve and David are both very honest and always have respect for your time. I More

by egulbrand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo and Steve Baez
May 09, 2011 -

Ed Morse Delray Toyota responded

We appreciate your positive feedback. We are committed to customer satisfaction and we're glad that we have exceeded your expectations. Sincerely, Eric Silcox Director of Fixed Operations Ed Morse Delray Toyota/ Scion