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Ed Morse Delray Toyota - Service Center

Delray Beach, FL

4.2
761 Reviews

761 Reviews of Ed Morse Delray Toyota - Service Center

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May 14, 2011

Very friendly and customer focused. A huge change from my previous Toyota experience a couple of towns south from there! I look forward to doing business, both service and sales, here in the future and More

by xpaw82
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Rosenberg
May 16, 2011 -

Ed Morse Delray Toyota responded

Terrific ! We are so pleased that you had a great experience at our dealership. Thank you for your positive feedback. Howie is wonderful. He is customer driven and very caring. Thanks for all the good-will you bring to our dealership. Looking forwad to seeing you in the future. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

May 14, 2011

Lowell was very friendly when I dropped my car off for an oil change. He was quick to offer to provide me a ride to my office so I can go to work. He helped answer my questions about servicing my car and se More

by Skoutsis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lowell Markowitz
May 16, 2011 -

Ed Morse Delray Toyota responded

Great to hear from you ! Thank you for your positive feedback. We are delighted to hear that your recent service experience was excellent. We'll be sure to let Lowell know how happy you were. We appreciate your patronage and would like to thank you for all the good-will you bring to our dealership. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 14, 2011

I have been bringing my car in for service to this dealership for the last 3 years and have always been completely satisfied. Dave Romeo has always made sure my vehicle is serviced perfectly and quic More

by jbellavia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Romeo, David Romeo
May 16, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. Customer satisfaction is very important to us. David is an asset to our team. His professionalism, and follow up is outstanding. We appreciate the time you have taken to review our dealership for others to read. It brings us much good-will. We thank you for your loyalty and want you to know you are considered a valued customer. Looking forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 13, 2011

Steve was the best Service Consultant. He was kind, knowledgable and very good at what he does. I would 100% go back to this dealership just to have Steve as my Service Consultant and I was very please More

by gkb104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Baez, Steve Baez
May 13, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. Customer satisfaction is very important to us. We'll be sure to let Steve know how satisfied you were. We appreciate your comments in your review. Your loyalty means a lot to us. We look forward to seeing you again at your next visit. Sincerely, Eric Silcox Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 12, 2011

Once out of the showroom, the most important part of car ownership for me is the service I get at the dealership. I have always gotten the best service at Ed Morse Toyota on Federal Highway, Delray Beach. More

by biscomom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
susan fox, Susan Fox
May 12, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. We appreciate the time you have taken to review our dealership. Susan is a true professional. Her friendliness and caring attitude serves her well. She has many loyal customers. She is an asset to our dealership. Thanks so much for your continued patronage. We look forward to seeing you in the future. Sincerely, Eric Silcox Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 12, 2011

I have leased or purchssed 4 vehicles with this dealership beginning back in 2007. All of the service people listed have assisted me with service on all of the vehicles over the years and have alwa More

by kdsafier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Baird; Steve Baez; Richie Reyes; David Romeo; Susan Fox; John Allsopp; Scott Shannon, Steve Baez, Susan Fox, David Romeo
May 12, 2011 -

Ed Morse Delray Toyota responded

Thank you so much for your positive feedback. Customer satisfaction is very important to us. Our entire team works very hard. We are glad they have earned your respect. We look forward to seeing you again. Thanks again. Your continued loyalty means a lot to us. Sincerely, Eric Silcox Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 12, 2011

It's been nine years since I first purchased my Toyota from this dealership. Since then we have purchased another vehicle and service all our vehicles with Delray Toyota. The employees are always warm a More

by Flygirltia46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo, Service Manager, David Romeo
May 13, 2011 -

Ed Morse Delray Toyota responded

Thank you so very much for your positive feedback. We're lucky to have David. He is a tremendous asset to our dealership. We often get comments from many of his loyal customers,such as yourself, praising his efforts. Thanks for taking the time to share your opinions and review our dealership with others. It means a lot to us. Sincerely, Eric Silcox Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 12, 2011

I have been a loyal customer of Delray Toyota for so many years. I have leased vehicles, purchased vehicles, and will only have service done here as well. I let all of my friends, family, and co-workers know More

by robinp3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo, David Romeo
May 13, 2011 -

Ed Morse Delray Toyota responded

Thank you for your positive comments. You are a valued customer and we appreciate the loyalty and good-will that you have shared with others. We'll be sure to let David know how happy you are with him. He is an asset to our Dealership, a true professional. Thanks again. We look forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 11, 2011

I travel over 20 miles to comes specifically to this dealership. David Romeo and his staff are very courteous and provide exceptional customer service in a very timely manner. They are always willing to More

by arabinovich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo, David Romeo
May 11, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. We are so glad that you had a great service experience at our Dealership. We appreciate your patronage and we'll be sure to tell David how pleased you were. Thanks again. Eric Silcox,Director Fixed Operations Ed Morse Delray Toyota/Scion

May 11, 2011

Since the Avalon is the only car I have, the Service Consultant made sure that I knew the progress of the repair to completion. I was given a loaner car overnight because the service department wanted t More

by 5kids2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
May 12, 2011 -

Ed Morse Delray Toyota responded

We appreciate the time you have taken to share your comments about your recent service experience. Customer satisfaction is very important to us. We go the distance to make sure that your experience is positive. Thanks again for your patronage. We look forward to seeing you in the future. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

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