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Ed Morse Delray Toyota - Service Center

Delray Beach, FL

4.2
761 Reviews

761 Reviews of Ed Morse Delray Toyota - Service Center

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May 19, 2011

Susan is an intake person. When I arrived for my appointmnet she was available to start. She asked if I was having any problems,told me what was going to be done to my car and about how long a time More

by luapprb
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Susan Fox, Susan Fox
May 20, 2011 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. Susan is a wonderful member of our team and has received many compliments from loyal customers. Our goal at the dealership is Customer Satisfaction. We're glad you are part of our family of valued customers. Looking forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 18, 2011

I would return in the future to this dealer for all repairs even though it miles away from my home. The staff was very friendly and the mechanic was very knowledgeable. I was explained in great detail More

by dherraiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie Reyes
May 18, 2011 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback. Customer satisfaction is very important to us. Your loyalty and good-will is greatly appreciated. We'll let Richie know how happy you were. He is very professional and customer driven. We look forward to seeing you in the future. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

May 17, 2011

Donna Pacifico, is Fantastic!!! She is the main reason I Donna Pacifico, is Fantastic!!! She is the main reason I continually come back for any service needed.... In the past, I would not usually take my ca More

by Sammy Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Pacifico, Donna Pacifico
May 17, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. Customer satisfaction is very important to us. We are focused on making sure that we can exceed our customers' expectations. We'll be sure to tell Donna how pleased you were with the entire experience. We appreciate your loyalty and the good-will that you bring to our dealership. Thanks again. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 17, 2011

Steve was very professional and helpful. He took the time to explain all my options (I needed new tires) and answered all my questions. I commend him for both his ability to focus on my needs and his w More

by palorenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Baez, Steve Baez
May 18, 2011 -

Ed Morse Delray Toyota responded

It's terrific to get such positive feedback. Customer satisfaction is very important to us. We have a family of valued customers that are very loyal to our dealership because we are so customer driven. Steve works very hard to exceed his customers' expectations. He'll be happy to learn about your positive review. Thanks again for your patronage. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

May 16, 2011

I will always go to this Toyota dealership for service because of the expert knowledge and kindness of Donna Marie Pacifico. She always takes the time to ask me questions and make me feel valued as a per More

by JLBIRD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Marie Pacifico, Danid Romeo, Donna Pacifico, David Romeo
May 16, 2011 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. It means a lot to us. Your loyalty is very much appreciated. We are so pleased that you had a great experience with Donna and David. They pay attention to detail and are very caring. They are an asset to our team. Thanks for all your patronage. Looking forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 16, 2011

Went in for oil change and to check the right tire, Donna was fast and efficient. Got me in and out of there so I could make it to work on time. It doesn't get any better than this! If more people were like More

by phodges1102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Pacifico, Donna Pacifico
May 16, 2011 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. Customer satisfaction is very important to us. The good-will you bring to our dealership is much appreciated. We'll be sure to tell Donna how happy you were. She is very professional and we are proud of all of her accomplishments. Thank you for your patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/ Scion

May 16, 2011

Richie Reyes was great to work with! He checked out our concerns, and explained what we really needed done. He's honest, and provided us with reliable input! We're older folks and very happy and comforta More

by slnazco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie Reyes
May 16, 2011 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback. Customer satisfaction is very important to us. Great to hear how happy you were with Richie. We appreciate the time you have taken to share your comments with others. Good-will means a lot to us. Looking forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 16, 2011

Scott Shannon is the best service adviser at Delray Toyota. Cost of repair and amount of time estimated were accurate. Scott and his mechanics team have transformed my defective Carmax/Maroone Chevrol More

by mopss71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Shannon
May 16, 2011 -

Ed Morse Delray Toyota responded

Wow ! Thank you for the positive feedback. Your good-will means a lot to us. We are so glad that we have exceeded your expectations. We have a great team. Scott is an outstanding associate and he has a great attitude. We'll be sure to let him know how happy you are. Thanks again for your patronage. We look forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 15, 2011

John Allsopp has proven to be the best service person I have ever dealt with. He cares about you. In other places I have dealt with they always seem to want to sell you another part or telling you you nee More

by dandee4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Allsop, John Allsopp
May 16, 2011 -

Ed Morse Delray Toyota responded

Thank you for your positive feeback. Customer satisfaction is very important to us. We're fortunate to have John as a member of our team. He is very professional and caring. Thanks again for your patronage. We look forward to seeing you in the future. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

May 14, 2011

I own a VW which is a fortune to service at the VW service centers. Richie reyes found competitive rates for parts and service that surpassed any before. I will never use my model dealership again. R More

by Stefvw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie reyes
May 16, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. We're glad we've exceeded your expectations and welcome you to our family of valued customers. Richie is very professional. We'll be sure to let him know how happy you are with him. Thanks again for your patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

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