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Ed Morse Delray Toyota - Service Center

Delray Beach, FL

4.2
761 Reviews

761 Reviews of Ed Morse Delray Toyota - Service Center

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May 25, 2011

Outstanding Service.....clean, timely, professional, priced right, people friendly. David Romeo is an outstanding service manager. The dealership is conveniently located. I have enjoyed my Toyota and More

by Peter Blum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo, David Romeo
May 28, 2011 -

Ed Morse Delray Toyota responded

Thank you so much for the great compliments. David is an outstanding member of our team. Often we receive comments applauding his dedication and professionalism. We appreciate your patronage and look forward to seeing you in the future. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

May 24, 2011

Mr. Romeo is an asset to Ed Morse Toyota. He went out of his way for my wife and I to ensure our experience exceeded our expectations during our trip to the body shop. I could not ask for a better experienc More

by TRDSupercharged
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Romeo, David Romeo
May 25, 2011 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. We want you to know that we appreciate the time you have taken to share your good-will with others. David is terrific. Often, we receive comments about his caring attitude and professionalism. We're very lucky that he is on our team. Thanks again for your patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 24, 2011

I have been a Toyota owner since 2002. I am on my 3rd car along with 1 SUV. The dealership is the best and I will not go anywhere else. The service department is top notch. Dave Rameo is one of the be More

by Phil Dorfman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Rameo, David Romeo
May 25, 2011 -

Ed Morse Delray Toyota responded

Going the distance to make a customer 100% satisfied is our way of showing you how much we appreciate your business and your positive feedback. David is very professional and also very caring. He is an asset to our team. Thanks again. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 24, 2011

Everytime I go In for service Steve and now Howie bend over backwards to see that everything is to my satisfaction. These two employees make you what to come back for service. Ed Morse matches prices so y More

by eyeman2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Rosenberg,Steve Baez, Steve Baez
May 25, 2011 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback. Customer loyalty is very important to us. Both Steve and Howie have worked for us for a long time. They are very professional and go the distance to satisfy customers. Their professionalism brings much good will to our dealership. We thank you for your patronage and look forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 23, 2011

from the moment i walked into the dealership and was greeted by the assistant general manager,brian danahy,i immediately felt like i was being treated special, like an old friend...very gracious and acc More

by pattiburns17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steve baez,brian denahy, Steve Baez
May 23, 2011 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback. Customer satisfaction is very important to us. Our Assistant General Manager, Brian is very customer driven. We appreciate your patronage and the good-will you have shared with others. We'll be certain to let Steve know how pleased you were with your service experience. He is a professional and your comments mean a lot to him and the dealership as well. Thanks again. Ron Frontiero, General Manager Ed Morse Delray Toyota/Scion

May 23, 2011

All the employees especially susan Fox are very friendly and helpful.Its a pleasant experience. After you buy a car the most important part is the service. We have 2cars both bought by Ed morse toyota.When More

by bigmess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
susan Fox, Susan Fox
May 23, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. We were so happy to hear how pleased you were regarding your recent service experience at our dealership. Susan is an oustanding asset to our team. She's friendly and courteous. Her professionalism has brought her many compliments. We'll be certain to let her know how happy you were. It means a lot to all of us. Thanks again for your patronage. We'll be looking forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 22, 2011

I came from NJ and tried Ed Morse Toyota for service when we moved to Florida nine years ago. I have never had a better auto dealership experience. All of the service registration staff have done a good job More

by JJToyotaLover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo, David Romeo
May 23, 2011 -

Ed Morse Delray Toyota responded

Hi Joyce & Jerry: Thanks for your positive feedback. We receive many compliments regarding David's professionalism and caring attitude. He is an important asset to our dealership. We strive to make the dealership experience a very pleasant one. We're so glad that we succeeded. We appreciate your loyalty and the good-will you bring to our dealership. Thanks again. Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

May 22, 2011

I am pleased to take my car to this Toyota dealership because the personnel in the service department are very welcoming and strive to make your time there, as nice as possible. I am always dealt with i More

by lvillam1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Romeo, David Romeo
May 23, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive comments. We are fortunate to have David on our team. His professionalism is often applauded by others. We thank you for taking the time to share your review of our dealership with others. Thanks again. Look forward to seeing you in the future. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

May 20, 2011

John is the best service associate I have ever dealt with. He is honest, pleasant to work with and efficient. I am so happy I found him at Ed Morse Delay Toyota. Please let John know he is a valuable More

by cccscarlet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Alsap, John Allsopp
May 20, 2011 -

Ed Morse Delray Toyota responded

Thanks for the very positive feedback. Customer satisfaction is our # 1 concern. We'll be sure to tell John how pleased you were during your visit. Your loyalty and continued patronage means a lot to us. Thank you for sharing your good-will with everyone to read. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

May 19, 2011

Ed Morse Toyota, I purchased my 2005 Prius in October Ed Morse Toyota, I purchased my 2005 Prius in October of 2010 from Ed Morse Toyota in Delray. The transaction was fair and smooth. My salesman, J More

by priusrob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Rosenberg
May 20, 2011 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. We are so pleased that you had a great service experience with Howie. He is customer driven. Howie is always ready and willing to help. We appreciate your loyalty and want to thank you again for your patronage. Looking forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

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