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Ed Morse Delray Toyota - Service Center

Delray Beach, FL

4.2
761 Reviews

761 Reviews of Ed Morse Delray Toyota - Service Center

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June 09, 2011

Me and my wife bought my 2009 Toyota Corolla from here back in November 2008 and although the salesman I dealt with is no longer here I go out of my way to drive 15 miles here to bring my car in for servi More

by tantrix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Shannon
Jun 14, 2011 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback. Your continued patronage means a lot to us. Customer satisfaction and loyalty is a # 1 priority at the dealership. Thanks again. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

June 05, 2011

I live in Orlando and the trip to Ed Morse Toyota in Delray was worth every mile. I could not have asked for better service, friendliness and experience from Dave Romeo. The decision to lease from Ed Mo More

by airportgirl21
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Romeo, David Romeo
Jun 14, 2011 -

Ed Morse Delray Toyota responded

Your continued loyalty and positive feedback is greatly appreciated. Customer retention is vital to a successful business. David deeply cares about customers. He goes the distance to make sure they understand everything and that they feel very comfortable with the process. We are so pleased that you have taken the time to share your review with others. Thanks again for your patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

June 04, 2011

I have been a loyal Toyota customer for 15 years. The trust and relationship is why I service and buy my cars there. I recommend all my friends and family to go see the great people at Ed Morse Delray To More

by YogiF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo, David Romeo
Jun 04, 2011 -

Ed Morse Delray Toyota responded

We appreciate your loyalty and positive feedback. Dave is an outstanding member of our team. He always tries to exceed customers' expectations. Thanks again for you patronage. We look forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

June 04, 2011

Susan Fox is friendly, timely, and honest. I never feel as though unnecessary work is being recommended. Another plus of going to the dealership is having work space and Internet access so I can finish More

by krugel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox, Susan Fox
Jun 14, 2011 -

Ed Morse Delray Toyota responded

Thanks for you positive feedback. We have a great customer lounge at our dealership. We offer free wi-fi connections, cafe, children's playroom, cable t.v. and retail parts boutique. If it's possible we'll consider your request for more cubicles. Thanks again for your patronage. Sincerely, Eric Silcox, Ed Morse Delray Toyota/Scion Director of Fixed Operations

June 03, 2011

I've been using Ed Morse Delray Toyota for as long as I've owned Toyotas and they have consistently provided me with great service; taking time to explain all the service options available and discussing More

by stoppingby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Baez, Steve Baez, David Romeo
Jun 04, 2011 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback. Your loyalty and good-will mean a lot to us. Both Steve and David are complimented often regarding their professionalism, knowledge and willingness to help. These characteristics enable us to enjoy a high level of customer satisfaction. We appreciate your patronage and look forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

June 03, 2011

I brought my car to have two recalls corrected. Not only were the recalled items fixed, but the fluids were topped off and the car was washed, all for no charge. The consultant Ritchie Reyes was very frien More

by kazanism
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ritchie Reyes
Jun 04, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. Our focus at the dealership is customer driven. Customer satisfaction is very important to us. Our staff is professional, and caring. We're lucky to have Richie as a member of our team. He is knowledgable and friendly. He works very hard and is eager to help. Your satisfaction mean a lot to us. Thanks again for your patronage. We look forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

June 03, 2011

The Ed Morse Delray Toyota team - especially Howie Rosenberg keep me coming back for exceptional service, knowlegability, and integrity. I pass two other Toyota dealers on purpose to go back to Ed Mor More

by gshepp66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howie Rosenberg
Jun 04, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. Howie is a terrific member of our team. He will go above and beyond to satisfy a customer. In addtion his knowledge and friendly manner make him very easy to talk to. He is an exceptional professional and a valued associate of our dealership. Thanks for your patronage and welcome to our family of valued customers. Sincerely, Ron Frontiero, General Manager Ed Morse Delray Toyota/Scion

June 02, 2011

We have worked with Dave Romeo for over 10 years for service on our various makes and models of cars. Dave is always quick to return a phone call, great with service and advice. Dave Romeo is the reaso More

by dawngraubert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Romeo, David Romeo
Jun 04, 2011 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. Your continued patronage and loyalty means a lot to us. David is a valued member of our team. He is a role model for others to follow. Thanks again for all the good-will you bring to our dealership. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/ Scion

June 02, 2011

I would absolutely recommend this dealership to have repairs done. The service was exceptional. I was hesitant to go at first because of an experience at another dealership that recently "found" severe More

by susieqc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo, David Romeo
Jun 04, 2011 -

Ed Morse Delray Toyota responded

Thanks so much for your positive feedback. We're very happy that you had an exceptional experience at our dealership. We strive to exceed customers' expectations. This enables us to enjoy a high level of customer satisfaction. Thanks again for your patronage. Looking forward to seeing you in the future. Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

June 01, 2011

We've been dealing with Ed Morse for 12+ years. Our Service Consultant is Tim Baird. Tim is always available whether in person or on the phone. We have 2 Toyotas that we plan on keeping for a very lo More

by turtle2sea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Baird
Jun 02, 2011 -

Ed Morse Delray Toyota responded

Customer Loyalty is very important to us. We appreciate your positive feedback. Tim is a great asset to our team. He is caring and very professional. We appreciate your continued patronage and look forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

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