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Ed Morse Delray Toyota - Service Center

Delray Beach, FL

4.2
761 Reviews

761 Reviews of Ed Morse Delray Toyota - Service Center

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July 26, 2011

I purchased my car in Jan. 2011- Carmine Collela works there and he, the sales staff (Jackie A) Finance Jim Holly and his crew did an AWESOME job. I have since been back to the dealership for a battery re More

by AmyPlfd
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Rosanberg, James Holley
Jul 28, 2011 -

Ed Morse Delray Toyota responded

Hello and thank you for your positive feedback. The "good-will" you have expressed means a lot to us. Our entire team is dedicated to customer satisfaction. Our goal is to have you as a customer for life. Thanks again for your patronage. Sincerely, Ron Frontiero, General Manager Ed Morse Delray Toyota/Scion

July 18, 2011

Howard is my service consultant for my Rav and fron the very first time I met with him he made me feel confident that he would get the job done right and try his best to stay with my budget. When I call an More

by lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
Jul 20, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. Howie is terrific. He is a good communicator and listens very carefully to customers' concerns. We appreciate the good-will that you have shared with others about our dealership and look forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

July 15, 2011

I only service my vehicle here because of Donna Pacifico. She is the best employee this company has on staff. She is very honest & helpful. She is a true gem! More

by aaybar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnamarie Pacifico, Donna Pacifico
Jul 20, 2011 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. We agree, we are lucky to have Donna on our Service Team. She is knowledgable and caring. Customer satisfaction is very important to us. Donna will go above and beyond to make sure customers have a terrific service experience at our dealership. Thanks again for your patronage. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

July 13, 2011

DonnaMarie is a very friendly and helpful service representative for Ed Morse Delray Toyota. She greeted me personally when I arrived, and she was very helpful. The service was performed professional More

by powerswabs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DonnaMarie, Donna Pacifico
Jul 20, 2011 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. Customer satisfaction is very important to us. The good-will you have shared with others means a lot to us. We look forward to seeing you again in the future. Thanks again for your patronage. Sincerely, Eric Silcox Director of Fixed Operations Ed Morse Delray Toyota/Scion

July 11, 2011

Every time I have had any sort of problem, I have gone to DonnaMarie Pacifico at Ed Morse Toyota and she has taken care of everything. Excellent employee! More

by mjschulz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnamarie Pacifico, Donna Pacifico
Jul 12, 2011 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. We pride ourselves on the talent and professionalism of our associates. Donna is an outstanding member of our Service Team. She is very knowledgable and caring. We appreciate your patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

July 11, 2011

Excellent service, professional friendly, on time service,(do not have to wait a long time. Taken care of as soon as you drive into the service center. More

by pgrillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo, David Romeo
Jul 12, 2011 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. Our Service Department is dedicated to customer satisfaction. It is our #1 priority. Dave is a great example of an outstanding service professional. We often receive compliments about him. He is a great asset on our team. Thanks for your continued patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

July 10, 2011

WE GET A FRIENDLY GREETING WHEN WE DRIVE IN. EVERYONE HELPFUL. THEY TELL YOU HOW LONG IT WILL TAKE TO SERVICE THE CAR. AFTER COMPLETION, SUSAN SITS WITH US AND EXPLAINS WHAT WAS DONE. WE BOUGHT OUR TOYOT More

by LenK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SUSAN FOX, Susan Fox
Jul 12, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. Your good-will is greatly appreciated. Susan is a true service professional. She is knowledgable and caring and her communication skills are terrific. We're lucky to have her on our team. Thanks again for your patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

July 08, 2011

Susan is both friendly and very professional. She is reliable and dependable. Very happy with her. The car is always ready when she says it will be and she very carefully explains all the details. More

by martin goodman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
susan fox, Susan Fox
Jul 08, 2011 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback. Susan is an outstanding member of our Service Team. She is knowledgable and caring, a true professional. We appreciate the good-will you have expressed about our dealership. Thanks again for your patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

July 08, 2011

I have been doing business with David Romeo and Tim Baird for many many years. I have bought several new and used cars from this amazing dealership. I have dealt with many dealerships in the past, but I wou More

by RonZo7676
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo and Tim Baird, David Romeo
Jul 08, 2011 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. Customer loyalty is very important to us. Both David and Tim are outstanding members of our Service Team. We are lucky to have them. Thanks again for your continued patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

July 06, 2011

Service at this dealership is great. This is my 2nd.car purchased at Ed Morse Delray. I always try the dealer's service befor going elsewhere. I have all my service done at Ed Morse Delary, and have for ei More

by earle alls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox, Susan Fox
Jul 06, 2011 -

Ed Morse Delray Toyota responded

We appreciate your loyalty and postive feedback. Susan is an asset to our team. She is very professional and knowledgable. She has excellent communication skills and really cars about customers. We would like to thank you for your continued patronage. We look forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

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