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Ed Morse Delray Toyota - Service Center

Delray Beach, FL

4.2
761 Reviews

761 Reviews of Ed Morse Delray Toyota - Service Center

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September 09, 2011

From the minute i arrived at the dealer's service department, all attention was given to me and to my car. Ms Pacifico made sure that i was fully satisfied with the service given to my car by the me More

by nicolas129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DonnaMarie Pacifico, Donna Pacifico
Sep 13, 2011 -

Ed Morse Delray Toyota responded

Thank you for your positive feedback. Your loyalty means a lot to us. We really value your patronage. Donna is a terrific member of our service team and she is very customer driven. We would like to thank you again for your patronage and look forward to seeing you in the future. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

September 02, 2011

John Allsopp is the best service engineer I have had a Delray Toyota. I have been using Delray Toyota since 1997. John is always friendly,helpful and honest in his evaluations. Keep up the good service More

by rjroney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Allsopp, John Allsopp
Sep 06, 2011 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback regarding your service experience. John is a terrific member of our Team. He is professional, knowledgable and caring. We appreciate the time you have taken to share your opinion for others to read. Thanks again for your loyalty and patronage. Sincerely, Eric Silcox,Director of Fixed Operations Ed Morse Delray Toyota/Scion

September 01, 2011

I have my Highlander for eight years and only have work done at Ed Morse Toyota. Dave Romeo is a pleasure to work with, always on time and smiling! I bought my car from this dealer and would highly prais More

by unicorns3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Romeo, David Romeo
Sep 02, 2011 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback. Your opinion is very important to us. David is a terrific member of our team. He is very professional and is very customer driven. We appreciate your patronage and look forward to seeing you in the future. Thanks again. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

August 24, 2011

Prior to purchasing my vehicle from Ed Morse Delray Toyota, I was under the impression that having a car serviced at the dealer was the most expensive option available. I'm happy to report that, at le More

by Gentleman_George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
Aug 24, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. Customer satisfaction and loyalty is very important to us. Howie is a great example of a customer driven associate. He is knowledgable and very professional. We would like to thank you for your continued patronage. Sincerely, Eric Silcox, Ed Morse Delray Toyota/Scion

August 10, 2011

Thank you Steve for making my experience fantastic! I had been looking for new rims for my 2009 camry. When I purchased it they put on sport rims. I had to keep replacing the tires, and the front end was a More

by Denise DiPerna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Baez, Steve Baez
Aug 22, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. Steve is a great service team member. He has a lot of knowledge and is very professional. We appreciate your patronage and look forward to seeing you in the future. Thanks again for your patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

August 06, 2011

Susan Fox is the best auto customer service representative I have dealt with in my 50 plus years of car ownership - the last 11 with a Toyota More

by paulresnick
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox, Susan Fox
Aug 08, 2011 -

Ed Morse Delray Toyota responded

Your loyalty and feedback mean a lot to us. Thank you very much for sharing your thoughts with others about your service experience at Delray Toyota/Scion. Susan is a great asset to our Service Department. She has great communication skills and is very caring. We appreciate your patronage and would like to thank you for being a loyal customer. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

August 04, 2011

This is my second car with Ed Morse and I have never gone This is my second car with Ed Morse and I have never gone anywhere else for service. I don't worry about anything when I put my car in their han More

by DerekJeter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Romeo, David Romeo
Aug 08, 2011 -

Ed Morse Delray Toyota responded

Thank you for providing us with feedback regarding your service experiences at our dealership. We often receive positive comments about David. He is a real professional. He goes above and beyond. Everyone always compliments him. He is a wonderful asset to our management team. Thanks again for all your loyalty and patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

August 04, 2011

Very Pleased with David. He took care of me right away. I called first and he called me back to tell me what time to come in. I pass other dealers and WILL NOT go to another on. More

by rak656
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ramus, David Romeo
Aug 08, 2011 -

Ed Morse Delray Toyota responded

Thanks for taking the time to share your feedback with us. David is a true professional. He is knowledgable and friendly. We receive many compliments regarding his outstanding performance. Glad to hear you had a great experience. Thanks again for your patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

August 01, 2011

I've been getting my car serviced at Ed Morse Toyota for 2 years. Each and every time, Dave Romeo and other service team members greet me with a warm welcome, explains what needs to be done and always beats More

by lmarlette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Romeo, David Romeo
Aug 02, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. Dave and the entire Service Staff are very customer driven. They work hard and are very knowledgable. They go above and beyond. We appreciate your loyalty and patronage. Looking forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

July 28, 2011

I was greeted within seconds of arriving, as were the seven other customers who arrived as I was waiting. David Romeo has serviced all four of my Avalons and I attribute my four Avalons to his guidance a More

by jandilor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo, David Romeo
Jul 28, 2011 -

Ed Morse Delray Toyota responded

Thanks so much for your compliments and positive feedback. David is a real treasure. He is professional, friendly, knowledgable and caring. We appreciate your loyalty and look forward to seeing you in the future. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

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