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Ed Morse Delray Toyota - Service Center

Delray Beach, FL

4.2
761 Reviews

761 Reviews of Ed Morse Delray Toyota - Service Center

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December 26, 2011

I have always had pleasant experience at this dealership. All of the above apply. Susan Fox and David Romero have always been there for my problems.This is my second Camry from them and I will return for any More

by Edgar J. Gintz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox, Susan Fox, David Romeo
Dec 27, 2011 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. Both Dave and Susan are star performers. They are professional and friendly. Customer's are very loyal to them. We appreciate your patronage. Thanks again. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

December 24, 2011

I have been bringing my cars (Lexus 400, previous Camry, current Camry)for several years. Susan is always so helpful, so friendly and a true asset to the dealership. More

by millielarsen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox, Susan Fox
Dec 27, 2011 -

Ed Morse Delray Toyota responded

Thank you for taking the time to give us valuable feedback about your experience in the Service Department of Ed Morse Delray Toyota/Scion. Susan is a great asset to our Dealership. Customers are very loyal to her because she is professional, friendly and sensitive to the needs of customers. Thanks again for your patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

December 20, 2011

I like this dealership because it close to home, I can get service when I need it, and I trust the service rep. I never feel as though I'm being sold services I don't need. I like working with Susan bec More

by krugel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox, Susan Fox
Dec 27, 2011 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback regarding your service experience at our dealership. We appreciate your patronage and value your good-will. Susan is a terrific asset to our service team. She is professional, friendly and customer driven. Thanks again. Sincerely, Eric Silcox, Director of Fixed Operations

November 17, 2011

i had excellent service for my toyota camry le 2011 today. i needed work on my splash shield and your dealership gave prompt and courteous service . More

by ira glenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steve baez, Steve Baez
Nov 18, 2011 -

Ed Morse Delray Toyota responded

Thank you for your positive feedback. We appreciate your patronage and look forward to seeing you on your next visit. Sincerely, Eric Silcox Director Fixed Operations Ed Morse Delray Toyota/Scion

October 15, 2011

i get excellant work on my 2010 tundra and also friendly service thats why i bought another maintance plan from toyota because of the friendly service More

by sheebasocrates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
donnamarie, Donna Pacifico
Oct 20, 2011 -

Ed Morse Delray Toyota responded

We so glad to hear that you had a real positive experience at our dealership. Donna is part of our Service Team. She is very professional and friendly. We appreciate your patronage and look forward to seeing you in the future. Sincerely, Eric Silcox Director of Fixed Operations Ed Morse Delray Toyota/Scion

October 13, 2011

Howie was very professional. Estimated cost of my repairs accurately, and deliverd my car as promised on time. The waiting room was clean and pleasant. Thank you Howie More

by moeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
Oct 20, 2011 -

Ed Morse Delray Toyota responded

Thanks for your positive feed-back. It means a lot to know that we are exceeding the expecatations of our customers. Howie is a great asset to our Service Team. Thanks again. Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

October 11, 2011

Once again excellant service! I trust Howie and his tech Once again excellant service! I trust Howie and his tech with my car. Howie with my life:) I have followed Carmine Collela from Ed Morse Honda to t More

by AmyPlfd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie R.
Oct 20, 2011 -

Ed Morse Delray Toyota responded

Thanks so much for the positive comments regarding our Dealership. Our Service team is very friendly, knowledgable and professional. We are customer driven and strive to exceed cusotmers' expectations. We're so glad you had a great service experience. Howie is a great asset to our service team. Thanks again. Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

October 09, 2011

My first service visit with my 2011 Toyota Prius was prescheduled. They called to remind me the day before, they sent me a reminder email. They were prompt, courteous, and friendly. There were refres More

by 1vanvliet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox, Susan Fox
Oct 20, 2011 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback regarding your service experience. Our focus is customer driven and we make every effort to exceed our customers' expectations. We'll be sure to let Susan know how pleased you were. Thanks again. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

September 28, 2011

We have been dealing with ED Morse Toyota for years and We have been dealing with ED Morse Toyota for years and with David Romeo,who is a very pleasent person to deal with,always smiling and very helpful w More

by paulman13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo, David Romeo
Oct 20, 2011 -

Ed Morse Delray Toyota responded

Thank you for your positive feedback regarding David Romeo. He is a real asset to our team. We often receive complimentary message regarding David's work ethic and professionalism. We appreciate your patronage and look forward to seeing you in the future. Sincerely, Eric Silcox Director of Fixed Operations Ed Morse Delray Toyota/Scion

September 22, 2011

I have been to this service department many times and try to work with David as often as I can. This time I called ahead to make sure that David was going to be there when I was bringing in my car for servi More

by Randi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo, David Romeo
Sep 27, 2011 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback about your recent service experience. We agree that David Romeo is a great asset to our Service Management Team. He is helpful, knowledgable and very professional. We so appreciate your good-will and consider you a valued customer. Thanks again. Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

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