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Ed Morse Delray Toyota - Service Center

Delray Beach, FL

4.2
761 Reviews

761 Reviews of Ed Morse Delray Toyota - Service Center

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April 13, 2012

I was treated with excellent customer service and fairness. The service personnel were courteous and professional. I was told that I would get my car in 1 hour and 10 minutes and I received the car More

by CXUNIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox, David Romeo
Apr 14, 2012 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. We are customer driven. We are glad you had an excellent experience and appreciate your patronage. Thanks again, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

April 03, 2012

Major repair on a/c. Susan gave me helpful options. Friendly and professional as always. One downer! Car came out dirtier then it went in! More

by lpganewk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox
Apr 03, 2012 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback regarding your recent service experience. Susan is a great asset to our service team. She is very professional and a great person too. Your complete satisfaction means a lot to us. Thanks again for your continued patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

April 02, 2012

Mr Tim Beard is the service consultant that all dealers, regardless of vehicle should have. He epitamizes WHAT A SERVICE CONSULTANT shuld be. he does not "sell" repairs or service he takes the time to tal More

by jdsnyruth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 03, 2012 -

Ed Morse Delray Toyota responded

Thank you for the feedback you have given us. Tim has been with our dealership for a long time. He has proven to be a real asset to our team. He is professional and friendly. Always willing to listen and offer advice. Thanks again for your continued patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/ Scion

March 30, 2012

I bought my Highlander from this dealership in 2003 and always have my car seviced there. Dave Romeo is a delight, friendly, warm, and informative. He always explains what needs to be done, my car is del More

by unicorns3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo
Apr 02, 2012 -

Ed Morse Delray Toyota responded

Thank you for the very positive feedback. We value your patronage and appreciate the time you have taken to express your feeling about our dealership and our service department. David is a great asset to our team. He is very customer driven and professional. Thanks again. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

March 26, 2012

I return to Delray Toyota everytime I need something done for my Rav4, because of the incredible customer service from David Romeo. I always feel well taken care of and like he genuinely cares that I return More

by robin.perry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo, David Romeo
Apr 02, 2012 -

Ed Morse Delray Toyota responded

Thank you for your patronage. Your complete satisfaction means a lot to us. David is a tremendous asset to our team. Thanks again. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

March 15, 2012

This dealership is the absolute Best. Ed Morse has the nicest most helpful service department. David Romeo knows his business and is always a pleasure to work with. Everyone is always helpful and in the More

by Flygirltia46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo
Apr 02, 2012 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback regarding your recent service experience at our dealership. David is top notch. He is professional and customer driven as all our team members are. Welcome to our family of valued customers. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

March 08, 2012

I can't tell how many times I've had my daughters car in for service out of state and now in Florida. Dealing with David Romeo is a major plus!!! Most of the time I don't have an appointment and he makes su More

by rak656
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo, David Romeo
Mar 08, 2012 -

Ed Morse Delray Toyota responded

Many thanks for the positive feedback. David is great asset to our team. He is professional, friendly and very knowledgeable. Your comments mean a lot to us and we value your patronage. Sincerely, Eric Silcox, Director of Fixed Operations.

February 28, 2012

The best dealership I have ever gone to for regular maintenance servicing. The representatives are friendly and professional, the wait is just about how long they tell me, and there are always bagels, More

by DGSolomon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox, Susan Fox
Mar 06, 2012 -

Ed Morse Delray Toyota responded

We so pleased you had a great service experience. Susan is fantastic. She has many loyal customers that regularly come to visit her. Thanks again for the positive feedback. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

February 22, 2012

Brought Highlander in for first scheduled maintenance. Appointment was made in advance and I was promptly greeted when I arrived, which was exactly at the time of the appointment, 9AM. As always, Susan More

by rbobog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox, Susan Fox
Mar 06, 2012 -

Ed Morse Delray Toyota responded

Thank you for taking the time to share your positive feedback. Your satisfaction means a lot to us. Susan is a great asset on our team. She is friendly, professional and and very customer driven. Thanks again for your patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

February 21, 2012

S service, even though we find it expensive, because we trust them.ervice person was very good. Service done very well. Was supposed to get a car wash with service. Did not. Always use Toyota because we tr More

by Alvin Yudow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox, Susan Fox
Mar 06, 2012 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback. We value your patronage and look forward to seeing you in the future. Please stop by and ask for Susan, we'll be happy to get your vehicle washed. Thanks again. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

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