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Ed Morse Delray Toyota - Service Center

Delray Beach, FL

4.2
761 Reviews

761 Reviews of Ed Morse Delray Toyota - Service Center

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August 08, 2012

John always answers his phone, curtious, extremely helpful. He is my SERVICE REPRESENTATIVE and I wouldn't go to anyone else. Dealership has also always been great. Thank you, Jeanette Alexander More

by Jeanette Alexander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Allsopp
Aug 10, 2012 -

Ed Morse Delray Toyota responded

Thanks for taking the time express your satisfaction with your service experience. Quite often we receive compliments regarding John's professionalism, friendliness and knowledge. He is a great asset to our team. Thanks again for your patronage. Sincerely, Eric Silcox Ed Morse Delray Toyota/Scion Director of Fixed Operations

August 08, 2012

I had a problem with my AC. Howie and I finally connected and I believe it was Naim? or Niam who was the tech on my car. They placed dye in the system and checked it out.I still need to return so they can ch More

by AmyPlfd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Niam Technician
Aug 10, 2012 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback about your experience with Howie in our Service Department. We are customer driven and your complete satisfaction is very important to us. We were happy to hear that you had a great experience in our sales department as well with Jackie. Thanks again. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

July 29, 2012

Susan Fox is the consumate customer service rep. She is personable, knowledgeable,and and treats you as a person, not a customer. She is honest, helpful and understands the business. I would have no other More

by miles01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox
Aug 01, 2012 -

Ed Morse Delray Toyota responded

Thank you so much for your positive feedback. Susan is a great asset to our team. She is professional and very knowledgeable. We appreciate your patronage and value your loyalty. Thanks again. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

July 13, 2012

David Romeo has helped me for years.. He is very efficient.. Polite.. Knowledgeable and professional.. Dave is the only person I trust my vehicle with.,,He is honest, fair and also explains what I n More

by Ellspry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo , David Romeo
Jul 18, 2012 -

Ed Morse Delray Toyota responded

Thank you very much for the positive feedback. David is terrific and a tremendous asset to our dealership. We would like you to know that your loyalty means a lot to us. Thanks again for your continued patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

July 09, 2012

I've come to trust this dealership to provide quality, timely maintenance and repair service and great customer service. I particularly appreciate the service and advice of Susan Fox. Over the years I've More

by dkip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox
Jul 12, 2012 -

Ed Morse Delray Toyota responded

Thank you so much for your positive feedback. We are always striving towards excellence in service satisfaction. Our customers' are very important to us. Thanks again for your loyalty and patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

June 30, 2012

I have been going to this dealership for sales and service for about 10 years and a bunch of cars. I now have my second set of 2 Prius. Susan Fox is a wonderful courteous and knowledgeable person to More

by prius2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox
Jul 12, 2012 -

Ed Morse Delray Toyota responded

Thank you for the positive feedback. Susan is a great asset to our Dealership. Your loyalty means a lot to us. Thanks again for your patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

June 26, 2012

We travel almost 30 miles to this dealership for one reason...David Romeo! I typically have my toddler with me, and while most moms would be nervous about waiting for an oil change, I've always been gra More

by Luvkatz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo
Jun 28, 2012 -

Ed Morse Delray Toyota responded

Thank you so much for your patronage. You are greatly valued and we very much appreciate your patronage. We agree David is a tremendous asset to our Management Team in the Service Department. Thanks again for your positive feedback. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

June 15, 2012

David Romeo is awesome. He is super friendly and honest. He always takes care of use and it is because of him that we recommend Delray Toyota to our friends even though we live 1 mile from Al Hendrickson. More

by jboud13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo
Jun 16, 2012 -

Ed Morse Delray Toyota responded

Thank you for your loyalty and patronage. Our customer driven approach at the dealership is exemplified by David. He is terrific and we're lucky to have him as part of our team. Thanks again. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

June 14, 2012

Outstanding service at Ed Morse because of the team led by David Romeo. I have bought 4 Avalons from Ed Morese. I have never been disappointed in the service or the professionalism of David Romeo and his s More

by jandilor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo
Jun 16, 2012 -

Ed Morse Delray Toyota responded

Thank you for sharing your positive feedback. Your loyalty is greatly valued. Our best form of advertising is through "word of mouth" and we appreciate that you have taken the time to express your feelings about your experiences at Ed Morse Delray Toyota/Scion Thanks again, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

June 03, 2012

The staff at the dealearship was very proffesional and courteous. They answered any questions that I had and they help my mom with her car as well by looking in to her warranty issue. Great job on finishi More

by cctig17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo
Jun 16, 2012 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. We are customer driven and pride ourselves professionalism and courtesy. Thanks for your continued patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

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