Ed Morse Delray Toyota - Service Center

It takes a lot for someone to actually want to write a review on someone these days. I worked on my own vehicles for years and no longer have the time to do it. I have been through the gauntlet of ma and review on someone these days. I worked on my own vehicles for years and no longer have the time to do it. I have been through the gauntlet of ma and pa shops where I found myself having to turn down the shops quote because they were just to far out there. John Alsopp is a service advisor that I stumbled upon and haven't looked back since. It's normal to cringe when thinking about visiting a dealership, but these guys know how to make you feel like your important. John Alsopp and the Toyota mechanics at Ed morse delray deliver time and time again. I have been dealing with the service department for my 2001 Toyota solara for 3 years now and they have been there to provide routine service and advice that has always been correct,right on point, and not overboard. I have never felt pressured or lied to. I would strongly recommend this dealership for service. Meet John for yourself and you will see what I mean. More

David Romeo is very trustworthy and friendly. Always honest, explains everything. I feel that he has my best interest at heart and is not trying to sell me things i don't need. honest, explains everything. I feel that he has my best interest at heart and is not trying to sell me things i don't need. More

David Romeo is the true meaning of SUPERIOR CUSTOMER SERVICE!! His professionalism and attention to detail far surpasses my expectations each and every time one of me three toyotas are brought in for s SERVICE!! His professionalism and attention to detail far surpasses my expectations each and every time one of me three toyotas are brought in for service. I live in Coral Springs and live very close to another Toyota dealership and pass right by on my way to Delray Toyota. With David Romeo providing OUTSTANDING service I wouldn't bring any of our cars anywhere else!! I hope David is commended for his customer service and professionalism. He is a true asset to Delray Toyota! More

David Romeo is fantastic, It is an absolute pleasure to work with David and his customer service goes above the call of duty. I would highly reccomend this dealership based on the David's professionalism. work with David and his customer service goes above the call of duty. I would highly reccomend this dealership based on the David's professionalism. More

While in for service on November 6, 2012, I was greeted warmly by Service Manager, David Romeo. I am constantly amazed by how friendly and helpful he is when I bring my car to the dealership. He seems to warmly by Service Manager, David Romeo. I am constantly amazed by how friendly and helpful he is when I bring my car to the dealership. He seems to always go the extra mile to make the experience pleasant, whether it be to help me transfer my articles from one car to another, or making sure that my children and I are comfortable while we wait. David always makes scheduling the maintenance on my vehicle easy and works around my schedule. He realizes that my time is valuable and consistently makes sure that the work is done in a timely manner, which is extremely important as a mother of three children. I have never had such pleasant experiences when bringing in my vehicles for service. David is an outstanding manager but also makes you feel like more than just another customer. I have also dealt with Charlie Temkin on a few other occasions. I was pleasantly surprised to encounter the same genuine concern for my needs when we were discussing possibilities for my new vehicle. He was extremely friendly and sincere in all our dealings, which made the whole experience pleasant. After purchase, he took the time to show me how the vehicle worked and even helped me program my bluetooth with some of my most used contacts. I have never experienced a dealership with such friendly, sincere and professional people. I normally dread going to purchase a vehicle and tried to put off getting service, knowing how long and unpleasant the time would be. Ed Morse Delray Toyota makes it a pleasant experience, both in purchasing and in servicing your vehicle. I will remain a loyal customer because of employees like David Romeo and Charlie Temkin. More

I'm in AWE of the customer service I'm always graced with in your service department! David Romeo hits it out of the park AGAIN!!! Finding myself in need of help on a "bad day", and as usual, it was David to in your service department! David Romeo hits it out of the park AGAIN!!! Finding myself in need of help on a "bad day", and as usual, it was David to the rescue! I GLADLY drove from Coral Springs to your dealership BECAUSE of David's attention to care and detail. He always adds that extra measure of warmth to every experience, and I never leave that dealership feeling like "just another customer". He always goes FAR above and beyond, even helping this mom with her rambunctious 3-year-old. This man has patience like NO OTHER!! Always smiling, always leaving us feeling that we have been cared for as if we're his own family. Thank you for choosing David to lead the service department. He is THE reason we are married to your dealership! Our lease is up soon, and he even had Charlie Temkin call us to advise us what our options are. Charlie called the SAME DAY with all of the information we needed to decide on our next TOYOTA! Even Charlie personified the professional and patient character that is essential in this business. We are BEYOND grateful that this dealership puts so much care into its customers. We'd recommend you to everyone! More

As usual Howie Rosenberg has gone over the top with his service. My bill is ALWAYS less than the estimate and his attitude and caring ways make the money spent easier to bear. Not only does he care for me service. My bill is ALWAYS less than the estimate and his attitude and caring ways make the money spent easier to bear. Not only does he care for me as a client yet as a friend; he wished me well on my upcoming surgery and asked to be kept in the loop. He means what he says. I highly recommend Ed Morse Toyota and make sure you see Howie! Ron my driver is always courteous and prompt; and makes you smile even at 7:00 am:) Good man and fair in ALL of his service. Carmine- thank you for having such GREAT employees. TRUST is earned and YOU ALL have mine. Sincerely, Amy More

David Romeo gave me outstanding service and attention with my car. He took the time to go over what was needed and explain it to me. I truly appreciate it! with my car. He took the time to go over what was needed and explain it to me. I truly appreciate it! More

Dave Romeo has helped me service my car for years. He is professional, extremely knowledegable and courteous and an absolute pleasure to deal with. He is always honest and fair with the repairs that are nee professional, extremely knowledegable and courteous and an absolute pleasure to deal with. He is always honest and fair with the repairs that are needed. My experience in working with your dealership has been great. I am in sales and put alot of miles on my car but always feel safe and know whatever work gets done I am good to go. I always recommend Dave to my friends and collegues that have a Toyota. Today is it hard to find a such a dedicated and commited employee. You are lucky to have Dave as part of your team. More

I always have a great experience with Donna and I had to let you know. She is the sweetest, most patient service writer I have ever had the pleasure of doing business with. I will never take my business an let you know. She is the sweetest, most patient service writer I have ever had the pleasure of doing business with. I will never take my business anywhere else because of her. The service she provides is excellent and definitely deserves 5 stars! More