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Ed Morse Delray Toyota - Service Center

Delray Beach, FL

4.2
761 Reviews

761 Reviews of Ed Morse Delray Toyota - Service Center

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August 19, 2013

Donna Pacifico is the best service writer for Ed Morse Toyota.She is very helpful and knowledgeable .She is very courteous.I feel comfortable and trust all her opinions dealing with my car. More

by May312013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Pacifico
Aug 22, 2013 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. Donna makes everyone feel like they are family. She is very professional and has a lot of knowledge. We appreciate your loyalty. Thanks again. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

August 19, 2013

David Romeo is professional providing outstanding customer service. David always listens to any of my concerns and addresses them with genuine care. Work is always done in a timely manner,and accur More

by EAH33076
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo
Aug 22, 2013 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. Your customer loyalty is greatly appreciated. David gets many comments applauding his efforts. We thank you for your continued loyalty. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

August 19, 2013

Donna Pacifico is my service advisor at Ed Morse Delray Toyota. She knows her job and I feel I can trust her when I need service for my car. More

by Michael523
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Pacifico
Aug 22, 2013 -

Ed Morse Delray Toyota responded

Thanks for the positive comments. We appreciate the good-will that you have shared with others regarding your service experience at the dealership. We agree, Donna is very professional and trustworthy. Thanks for the good-will Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

August 19, 2013

Donna is my service writer I found her to be most willing to help navigate me through an area that is difficult foe me at best. She was polite and kept me in the loop as to what was necessary for me to have More

by Kathy1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Pacifico
Aug 20, 2013 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. Donna is great. She has many loyal customers. We appreciate your patronage and loyalty to our Dealership. Sincerely, Eric Silcox, Director Fixed Operations. Ed Morse Delray Toyota/Scion

August 17, 2013

I bought my car here a few years ago, the customer service was such a delightful experience I decided to bring my car here for service. Steve is the person I always come see, he is so nice and knowled More

by Porahora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Baez
Aug 22, 2013 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. Steve exemplifies all the qualities of a true professional. Your good-will and customer loyalty are very much appreciated. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Derlay Toyota/Scioon

August 17, 2013

Donna Pacifico is my service writer.I am very pleased with all her help that she gives me when I have my car serviced.She is such a wonderful person.I only deal with her. More

by angela5191
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Pacifico
Aug 22, 2013 -

Ed Morse Delray Toyota responded

Thank you. Your feedback is invaluable to us. We are customer focused in our approach and appreciate very much your loyalty to Donna and our dealership. Thanks again. Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

August 14, 2013

It was a pleasure dealing with the professionals at Ed Morse Delray Toyota. David Romeo was extremely helpful. We really appreciate his time and attention with our service. Thank you! More

by wlfgraphics
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo
Aug 22, 2013 -

Ed Morse Delray Toyota responded

Thanks for your positive feedback. David is an outstanding Service Professional. He devotes time and attention to customer concerns. We are lucky to have him. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

August 13, 2013

Donna Pacific has been my service writer for several years and very happy with all she has done for us. She's very knowledgeable and I trust her recommendations for my vehicle. More

by nwolfe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Pacifico
Aug 22, 2013 -

Ed Morse Delray Toyota responded

Thank you for taking the time to share your good-will about our dealership. Donna is a tremendous asset to our team and works very hard to please customers. She is firendly, knowledgable and eager to help. Thanks again for your patronage. Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

August 13, 2013

I recently went to have my car serviced and Ms Donna Pacifico was the service agent. Ms. Pacifico was very professional, knowledgable and friendly. She explained everything to me and was very courteou More

by sv123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Pacifico
Aug 26, 2013 -

Ed Morse Delray Toyota responded

Great News ! So great to hear your positive feedback. We appreciate your patronage and want you to know that your customer loyalty is greatly appreciated. We'll be sure to let Donna know how happy you were. Thanks again. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

August 12, 2013

Donna Pacifico was so accommodating and helpful with my service on my Toyota. She made the process of servicing my car easy and pleasant. I recommend her all the time. I am very pleased that she is ther More

by beverly9920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Pacifico
Aug 26, 2013 -

Ed Morse Delray Toyota responded

Thanks for the very positive feed-back. We strive for cusotmers' complete satisfaction. We also feel that Donna is a great asset to our Service Team. and we appreciate your continued patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

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