Ed Morse Delray Toyota - Service Center
Delray Beach, FL
761 Reviews of Ed Morse Delray Toyota - Service Center
Even though Delray Toyota is not the closest Toyota dealership to my home in Parkland, just the fact that I can deal with Dave Romeo is wroth the 30 min drive. Dave services all of my families toyotas dealership to my home in Parkland, just the fact that I can deal with Dave Romeo is wroth the 30 min drive. Dave services all of my families toyotas and his courtesy, professionalism, and friendly way that he handles all matters concerning our vehicles is absolutely awesome. If I had to recommend any of my friends to have their cars serviced its immediately Delray Toyota because of Dave Romeo, service manager. More
I Recently purchased a Toyota from this dealership and had a issue with my car being damaged from a tint shop that this dealer uses. I went to see David Romeo the service manager to explain what had happe had a issue with my car being damaged from a tint shop that this dealer uses. I went to see David Romeo the service manager to explain what had happened to my car and he told me that it was not DelrayToyota's problem and that I would have to take it up with the tint shop that did the work or if I didn't want to do that I should live with the damages that occurred.While i was talking to him this man Eric Silcox the parts and service director came into his office and started yelling at me telling me that there not doing anything for me and was yelling so loud that he turned red like a tomato. Eric Silcox then told me to leave the dealership.This was the most disgusting treatment I have ever received from any place of business and I have been a loyal customer to Edmorse Delray Toyota for almost ten years. ERIC SILCOX SHOULD BE TERMINATED IMMEDIATELY from his position so that no one else has to ever be embarrassed and yelled at the way that I was at the Edmorse Delray Toyota Service Dept. ERIC SILCOX SHAME ON U. VERY UNPROFESSIONAL BEHAVIOR..... THIS GUY NEEDS ANGER MANAGEMENT ASAP....... More
Dealing with Susan Fox and all the people behind her is a very good experience, as they are ALL very experienced and pleasant! The waiting room atmosphere is also condusive to making the wait go bye faste a very good experience, as they are ALL very experienced and pleasant! The waiting room atmosphere is also condusive to making the wait go bye faster. More
Excellent experience as always with David Romeo and the Service Department. Attendants in the Service drive were courteous and attentive. Suggested repairs and maintenance were clearly explained to help me Service Department. Attendants in the Service drive were courteous and attentive. Suggested repairs and maintenance were clearly explained to help me make informed decisions regarding my vehicle. Service was performed expeditiously while I enjoyed the friendly comfortable atmosphere of the waiting lounge with a warm welcome from Customer Service manager Carol Busbee. More
John Allsopp took excellent care of inspecting the condition of my 2012 Toyota. He took the time to inspect the vehicle thoroughly and discussed his advice while I was able to see the vehicle on the condition of my 2012 Toyota. He took the time to inspect the vehicle thoroughly and discussed his advice while I was able to see the vehicle on the lift. This enabled him to clearly demonstrate everything he was explaining. He went above and beyond the call of duty in assisting me. More
This dealership is truly professional, everything about it was terrific. I was a few minutes early for my service appointment, and John Allsopp was able to see me immediately. He took care of my appointm it was terrific. I was a few minutes early for my service appointment, and John Allsopp was able to see me immediately. He took care of my appointment seamlessly. He is a terrific representative of Ed Morse Toyota! He was quick, knowledgeable, personable and professional. It was a great experience. More
Dave is the MOST professional, honest and friendly service manager we have ever met. We will continue to drive from Pompano Beach to get our 2013 mini van serviced. Again we brought in our van for service manager we have ever met. We will continue to drive from Pompano Beach to get our 2013 mini van serviced. Again we brought in our van for service today and are leaving 100% satisfied! Dave takes time with each one of his customers and listens to their needs. I also enjoy watching how he interacts and communicates with his colleagues. He respects and treats them with dignity! This dealership is by far the cleanest and friendliest dealership we have dealt with. We highly recommend this Toyota dealership to anyone. My husband is counting the days until he purchases his new car from here. More
Donna Pacifico is a really fantastic service writer. She was very helpful and full of knowledge. I feel i can trust her and I am grateful she can help me with my needs for my car. was very helpful and full of knowledge. I feel i can trust her and I am grateful she can help me with my needs for my car. More
Hello Steve Baez always takes care of me actually he has been caring for my toyotas for three years now ..... He calls me back ASAP I get in and get out I never worry when I drive out of the service area ab been caring for my toyotas for three years now ..... He calls me back ASAP I get in and get out I never worry when I drive out of the service area about the work done on my car Steve is easy to deal with. Good man honest Will continue to go to Delray Toyota for service ....... More