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Ed Morse Delray Toyota - Service Center

Delray Beach, FL

4.2
761 Reviews

761 Reviews of Ed Morse Delray Toyota - Service Center

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November 21, 2013

I have had owned a Toyota 4Runner since 1996. When my first one was finally starting to so some age I happened to be up in the Delray area. I took it in to Ed Morse Delray and the service and experience More

by carmenjr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo
Dec 23, 2013 -

Ed Morse Delray Toyota responded

Thanks so much for your wonderful feedback regarding your experience at Ed Morse Delray Toyota/Scion service department. Your loyalty is greatly appreciated. Dave is professional, friendl and caring. This is a great combination of talent. Thanks again. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

November 16, 2013

THE ED MORSE DELRAY TOYOTA WAITING ROOM IS VERY CLEAN AND NEAT.SUSAN FOX AND ASSOCIATES ARE VERY FRIENDLY AND KNOWLEDGEABLE. THEY EXPLAINED WHAT WAS DONE, AND ANSWERED OUR QUESTIONS. More

by LenK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox
Dec 23, 2013 -

Ed Morse Delray Toyota responded

Thanks for the compliments. We are a customer driven dealership. It is designed to make your service experience a pleasurable one. We'll be sure to let Susan know how happy you were. Thanks again. Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

October 29, 2013

This is the absolute best place to bring your car for service! When you're at Ed Morse Delray Toyota, you're in good hands. More

by ygancz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo
Oct 29, 2013 -

Ed Morse Delray Toyota responded

Thanks for taking the time to post your comments about your service experience. It makes us feel great when customers comment to others about our Dealership and how positive their experience was. We appreciate your loyalty and want to thank you for your continued patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

October 29, 2013

Ed Morse Delray Toyota Scion has the best service department that I've ever dealt with! Customer service is 100% perfect. Mr. Romeo has always treated myself and everyone I recommend to go to the dea More

by rfishman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo
Oct 29, 2013 -

Ed Morse Delray Toyota responded

Thanks for the terrific review. Your positive feedback means a lot to us. We'll be sure to let Romeo know how happy you are. He is a great asset to our Service Team: dependable, friendly and very professional. We thank you for your continued loyalty and good-will . Sincerely, Eric Silcox, Director Fixed Operations Ed Morse Delray Toyota/Scion

October 28, 2013

When we go to Ed Morse Toyota - it's a positive experience. Susan Fox has consistently been our service rep - getting the car taken care of in less time and at reasonable rates. Given that we have More

by MikenSyl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox
Oct 29, 2013 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. It's not uncommon for us to get comments such as you have posted praising Susan's professionalism. She is a great asset to our Service Team. Her friendliness makes the service experience a pleasurable on. Thanks again for your patronage and the good-will bring to our dealership. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

October 19, 2013

Susan Fox is truly outstanding. She is knowledgeable, trustworthy and has a delightful personality. You are fortunate to have her at the dealership. In fact, she is one of the reasons why I leased a car More

by SUZQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox
Oct 19, 2013 -

Ed Morse Delray Toyota responded

We often get comments such as you have posted about Susan. She is a terrific associate. She does her job very well and customers appreciate her knowledge. Thanks for the great feedback. Your loyalty is greatly appreciated. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

October 17, 2013

From greeting to cash out this was a great visit. Susan is knowledgeable and welcoming. The waiting area is immaculate and comfortable. The wait was reasonable. The check out was easy and the car was cle More

by bobmelzer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Fox
Oct 19, 2013 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. We apprecaite that you have taken the time to applaud our efforts during your recent service visit. Susan is a wonderful asset to our team. She is very professional and friendly. Thanks again for your loyalty. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

October 15, 2013

While driving from NY water started accumulating from the air conditioner inside the car. I called Ed Morse Delray Toyota where I purchased the car and the fellow I spoke to told me it would not be covered u More

by wfesner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephan Roumain
September 16, 2013

I have had a great experience every time at this dealership because of the great customer service we received from the very beginning. Dave Romeo, service manager, who we have worked with closely si More

by flagfootball15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo
Sep 27, 2013 -

Ed Morse Delray Toyota responded

Thanks for the positive feedback. Dave works hard and his customers love him. We are lucky to have such a professional and caring Manager on our team. Thanks again for your patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

September 16, 2013

I depend on David Romeo to keep my vintage Land Cruiser running great. I get my Lexus sedan serviced here too as it is closer, cheaper and friendlier than trudging to Lexus. And I just brought in my mom's More

by luskra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romeo
Sep 27, 2013 -

Ed Morse Delray Toyota responded

Thanks for the good-will that you bring to our Dealership. Dave is a terrific manager and team member. He is very professional and very talented. He goes the distance for each and every customer. We are very lucky to have him. Thanks again for your patronage. Sincerely, Eric Silcox, Director of Fixed Operations Ed Morse Delray Toyota/Scion

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