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Ed Morse Delray Toyota - Service Center
Delray Beach, FL
761 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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761 Reviews of Ed Morse Delray Toyota - Service Center
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June 10, 2014
David Romeo: The Ultimate in Customer Experience Since 1996 I've taken my cars to wherever David Romeo happens to be working. Why? Because I know that he will make positive sure that my car (but more Since 1996 I've taken my cars to wherever David Romeo happens to be working. Why? Because I know that he will make positive sure that my car (but more importantly, my wife's car) will be serviced properly, with the right parts, as efficiently and cost-consciously as possible, every time. David Romeo has always given me genuine, honest, candid advice on the cars I've owned. The safety of my family is always his greatest concern. Not surprisingly, he treats all his customers with this same level of excellence. It's this world-class service David and his team consistently deliver that makes me an ardent fan of Ed Morse Delray Toyota and a life-long friend and fan of Mr. Romeo. More
by Iustcha999
Employees Worked With
David Romeo
April 30, 2014
The BEST service anywhere!! David Romeo is ALWAYS there for us! Personalized service, short wait time, very professional, and always willing to help in any way he can!! We love E David Romeo is ALWAYS there for us! Personalized service, short wait time, very professional, and always willing to help in any way he can!! We love Ed Morse Delray BECAUSE of this!!! More
by Rabinovich
Employees Worked With
David Romeo
April 18, 2014
AWESOME SERVICe I went in to have an oil change and tire rotation before my trip to Fort Myers....when I saw Howie walking towards me I was filled with dread, now wha I went in to have an oil change and tire rotation before my trip to Fort Myers....when I saw Howie walking towards me I was filled with dread, now what I don't want to hear it. Howie kindly let me know I needed to have my water pump replaced; had to be done or the repercussions would be BAD. The service department was EXTREMELY busy, crowded, as it is a BIG holiday weekend. It took driver (Bob) awhile to get me as he was out with other people, totally understandable. I did get dropped off at home and Bob got me a few hours later. To this point all is well. Thanks to all the staff at Ed Morse Toyota for being so caring, HONEST and helpful. These times are challenging and finances can be tight; they work with you to keep you SAFE and in a budget. I would HIGHLY recommend the dealership to people looking for a new, or pre-owned vehicle or service. Thank you Carmine for all that you are and do for your staff and staying in my personal loop since I purchased my 2009 Toyota at the dealership. More
by AmyPlfd
Employees Worked With
Bob
April 11, 2014
THE definition of competent customer service I am a Detroit born and bred girl. My entire life has been based around the auto industry. I am not shy when it comes to servicing my vehicles, or the I am a Detroit born and bred girl. My entire life has been based around the auto industry. I am not shy when it comes to servicing my vehicles, or the people who service them. When I arrived at Service in Toyota in Delray, the first thing I asked, of Customer Service Manager Vidya Popp, was for a service advisor who was COMPETENT. And competent is what I got in Steve Baez. Steve and his team went above and BEYOND any expectations I had of service reps. He has set a new bar of standard for my expectations, not only for auto service, but customer service as an entire industry. I would like to commend Ms. Vidya on her knowledge of her staff, and for delivering EXACTLY what I asked for - a competent service advisor. I will proudly be back again, thanks to Steve and all of his efforts. More
by auddiegirlie
Employees Worked With
Vidya Popp, Steve Baez
March 01, 2014
Always excellent customer service! I would highly recommend this dealership for any of your automotive needs! Sales staff are very friendly and helpful. Service department is as good as it can be! 10 recommend this dealership for any of your automotive needs! Sales staff are very friendly and helpful. Service department is as good as it can be! 100% recommend to anyone More
by rfishman
Employees Worked With
David Romeo
January 22, 2014
I only have my car serviced at Ed Morse Toyota because I appreciate and value the customer service I receive there. David Romeo always makes me feel welcomed and helps me understand what is being serviced o appreciate and value the customer service I receive there. David Romeo always makes me feel welcomed and helps me understand what is being serviced on my car. I always send my friends and family to see David Romeo at Ed Morse Delray Toyota:) More
by robinp3
Employees Worked With
David Romeo
January 20, 2014
What an awesome experience I had from Delray Toyota. I live in Coral Springs and have been going to Delray Toyota for many years for service. My 4Runner was in desperate need of service. I had a time di live in Coral Springs and have been going to Delray Toyota for many years for service. My 4Runner was in desperate need of service. I had a time dilemma. In conversation with David Romeo he offered to come to my home and pick up my 4Runner for service! This experience was AMAZING! David picked up my 4Runner and life was easy. Service was completely done Accurately. This was awesome. I guess loyalty does pay off. Thanks to David Romeo and Ed Morse Delray Toyota!!! More
by EAH33076
Employees Worked With
David Romeo
December 10, 2013
John Allsopp is a asset to the Delray Toyota Service department. He is very professional and always greats us with the smile. We have 2 Toyota's Avalons and love them. We just brought in the 2000 Ava department. He is very professional and always greats us with the smile. We have 2 Toyota's Avalons and love them. We just brought in the 2000 Avalon because air conditioner worked then stopped. John was very knowledgable and explained what he thought the problem was, and he was right! He got us a ride home because the part would not be in until the next morning. The price was just way he said it was and the air conditioner is working fine. I will always call John when I am bringing either of my cars in for service. More
by mumstone
Employees Worked With
John Allsopp
December 05, 2013
David Romeo is fair and never trys to sell something you don't need. I travel quite a distance to Delray Toyota because I trust David Romeo. I could go to dealerships closer to me but choose him because I don't need. I travel quite a distance to Delray Toyota because I trust David Romeo. I could go to dealerships closer to me but choose him because I trust him. I have been dealing with him for years and will continue to do so. More
by maureeno
Employees Worked With
David Romeo
December 02, 2013
This dealership is a ten star facility. Dave Romeo has been taking care of me for 9 years. He is always prompt, friendly and an excellent advisor. He helps me to keep my car in great condition. The wai been taking care of me for 9 years. He is always prompt, friendly and an excellent advisor. He helps me to keep my car in great condition. The waiting area and showroom are comfortable, tv and hot coffee. I tell all of my "Toyota friends" to go there and ask for Dave! More
by unicorns3
Employees Worked With
David Romeo
