Ed Morse Delray Toyota - Service Center

THE BEST!!!!!! I recently brought my Chrysler Aspen in for service (preparing for a big road trip) at Ed Morse Delray Toyota. I met with Service Manager Dave Romeo I recently brought my Chrysler Aspen in for service (preparing for a big road trip) at Ed Morse Delray Toyota. I met with Service Manager Dave Romeo (AMAZING GUY!!!!!! A TRUE PROFESSIONAL) I advised him of my upcoming trip and wanted a full check of my vehicle. Though I've already had my vehicle in for A/C issues at Chrysler 2xs in the past year (Chrysler said A/C is fine.......NOT) I mentioned the issue to Romeo who looked further into it. He found the A/C to be very low on Freon (good job Chrysler) with the the likely hood of a leak going on. Furthermore, Mr. Romeo advised as a result of the conditions of the front brakes and the belt, he wouldn't let his own family go on a road trip in this vehicle. All were replaced along with a oil change and tire rotation. After dropping off my vehicle, I had to get to work. As a result of looking into the A/C issue, the vehicle was kept overnight for further evaluation. To avoid any inconvenience, Mr. Romeo had the vehicle dropped off at my work the next day. SERIOUSLY, how can you beat customer service like that???? YOU CAN"T!!!! THANK YOU MR. DAVE ROMEO!!! I WILL ONLY USE ED MORSE DELRAY TOYOTA FOR ALL MY VEHICLES SERVICE NEEDS More

Steve Baez - Choose him as your Service Consultant!!! I have been going to this dealer several years always bouncing from service consultant to service consultant. Finally I ended up with one of the best I have been going to this dealer several years always bouncing from service consultant to service consultant. Finally I ended up with one of the best ones: Steve Baez. He not only was helpful and gave me the best price available. When something was not able to be fixed, he went ahead and did everything he could to make it work without any hassle. I trust him and would not go to any other dealer or service consultant but him. Thank you again Steve!! More

Service Department is Second to None!!! Dave Romeo (Service Manager) and his staff at Delray Toyota Scion are truly second to none! I drive our vehicles from Jupiter to this dealership for a Dave Romeo (Service Manager) and his staff at Delray Toyota Scion are truly second to none! I drive our vehicles from Jupiter to this dealership for all my service needs! That includes Lexus and Dodge! They are prompt, courteous, and honest! Costs are fair and explained thoroughly, if they can save you money they most certainly will!!! My service experiences are so positive, I even purchased a Toyota from them...sales was awesome too! Susan Fox is a member of the service staff and she is just incredible!!! More

Tune up and check The dealers were very nice and helpful and really took care of me and my vehicle. I felt confortable and relaxed while dealing with our transaction. The dealers were very nice and helpful and really took care of me and my vehicle. I felt confortable and relaxed while dealing with our transaction. More

Terrific Service Dave Romeo is always the best when it comes to service. I continually bring my Lexus for service as well as all of my previous cars. He always provi Dave Romeo is always the best when it comes to service. I continually bring my Lexus for service as well as all of my previous cars. He always provides prompt and courteous service. More

Perfection At It's Best!!!! I recently noticed a nail in the sidewall of my tire. Living in northern West Palm Beach and working in Deerfield Beach, I was stressed because I had I recently noticed a nail in the sidewall of my tire. Living in northern West Palm Beach and working in Deerfield Beach, I was stressed because I had to be at work in 9 hours. Risking it, I drove to work very carefully since I hadn't lost any tire pressure yet. And YES I made it to work. Now my only issue was getting my newly purchased car to DELRAY TOYOTA. I called service and spoke to Service Manager, DAVE ROMEO. Let me just say, he treated me like I was Mr. Delray Toyota. Courteous, extremely accommodating, professional, friendly, etc. Mr. Romeo had my vehicle picked up for service from my Deerfield Beach job and later returned to me the same day all while I worked. How can you beat that......YOU CAN'T!!!!! Thank you DAVE ROMEO!!!!! More

Awesome service always! David Romeo is the best. Every time we need service on our vehicles, he goes above and beyond. We live less than a mile from Al Hendrickson Toyota, David Romeo is the best. Every time we need service on our vehicles, he goes above and beyond. We live less than a mile from Al Hendrickson Toyota, but we will drive 30 plus miles for the incredible service that we receive at Ed Morse. More

Service Dept again! Again I must post the most excellent service I received at the service dept. particularly with Dave Romeo and Mike Baldeserra. Top notch, took care o Again I must post the most excellent service I received at the service dept. particularly with Dave Romeo and Mike Baldeserra. Top notch, took care of me and my car with no problem. Thanks again! More

Dave Romeo I have been working with Dave Romeo as his service client for 11 years . He is extremely professional and efficient. I recently bought another Toyota I have been working with Dave Romeo as his service client for 11 years . He is extremely professional and efficient. I recently bought another Toyota there just because I would never take my car anywhere else to be serviced. I trust Dave and I always receive excellent customer service from him. More

Terrible Service Experience Had an unfortunate experience during my service at the dealer. The complete negligence by staff, coupled with their terrible customer service skills e Had an unfortunate experience during my service at the dealer. The complete negligence by staff, coupled with their terrible customer service skills escalated the issue. With good customer service, and pleasant staff this rating, and my experience could be totally different. I have dealt with 3 total Toyota dealerships for service needs in Florida; this dealership is by far the worst I have visited. Prior to the currently discussed issue, there was an additional issue in scheduling of appointments prior to parts being received. No respect for customers, or regards for their time. More