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Ed Morse Delray Toyota - Service Center

Delray Beach, FL

4.2
761 Reviews

761 Reviews of Ed Morse Delray Toyota - Service Center

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March 12, 2022

Excellent customer service, job well done. Have a good experience with my service consultant. Keep the good customer service More

by jcastor47
Recommend Dealer
Yes
Employees Worked With
Lowens Dumel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Ed Morse Delray Toyota responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know! Ed Morse Corporate Offices

March 12, 2022

My advisor informed me that it was going to be 60 to 90 min. For the service to be performed that’s okay at least I was informed. Wish they would of washed the vehicle after the service though. More

by jaym3180
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Vassilatos
Mar 14, 2022 -

Ed Morse Delray Toyota responded

Thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you! Ed Morse Corporate Offices

March 12, 2022

My car was brought to the dealership for an oil change and car checkupI bought my car from the dealership and I have been happy with the service. Service and attentiveness is very important to me More

by dha25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabby Verdesoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Berger
Mar 14, 2022 -

Ed Morse Delray Toyota responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon! Ed Morse Corporate Offices

March 12, 2022

Horrible services. They did not respect my time. I was there for 2 hours and 20 minutes. No one communicates with us. Did not even clean up the plastic cover and m More

by Khaythu
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Will Gross
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Ed Morse Delray Toyota responded

Thank you for letting us know about this. This is not the level of customer service that we promote here at Ed Morse Delray Toyota and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please don't hesitate to reach out to me (Taylor Postin, Customer Relations Manager) directly via email at TaylorPostin@edmorse.com. Ed Morse Corporate Offices

March 10, 2022

Will G was professional and knowledgeable. I will continue to use this dealership because of Will. Awesome job!!! More

by Rxcorycopensky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Ed Morse Delray Toyota responded

Thanks for sharing your quality experience with Will. We appreciate your business and hope to see you again soon! Ed Morse Corporate Offices

March 02, 2022

The customer care is great and of course the product is trustworthy. I have had several Toyotas More

by jcpen0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabby Verdesoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Ed Morse Delray Toyota responded

Thanks for the great review. Please let us know if you need anything! Ed Morse Corporate Offices

March 02, 2022

Service is always good. I love working with Gabby. She explains everything that is needed. More

by yolanda.landau
Customer Service
Recommend Dealer
Yes
Employees Worked With
Gabby Verdesoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Ed Morse Delray Toyota responded

Thanks for sharing your quality experience with Gabby. We appreciate your business and hope to see you again soon! Ed Morse Corporate Offices

March 02, 2022

Clean, service advisor was well informed about my vehicle he said that the vehicle would be ready in an hour and it was. Great experience. More

by jdonlon095
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Ed Morse Delray Toyota responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know! Ed Morse Corporate Offices

February 23, 2022

It was a very easy service. The wait was 1 hour. The coffee was hot. The people were pleasant. More

by delrayrenee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Gross
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Ed Morse Delray Toyota responded

Thanks for the great review. Please let us know if you need anything else in the future! Ed Morse Corporate Offices

February 18, 2022

Marc Berger provided quick efficient service. I highly recommend Ed Morse Toyota service department. I’ve been servicing my cars here for years, always a good experience. More

by Roger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Berger
Feb 21, 2022 -

Ed Morse Delray Toyota responded

Roger, thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit. Ed Morse Corporate Offices

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