Ed Morse Delray Toyota - Service Center

Excellent Service Excellent customer service. I am very happy . Gabby Verdesoto was my rep and she was outstanding. I called around 3. They had me in by 4 and finish Excellent customer service. I am very happy . Gabby Verdesoto was my rep and she was outstanding. I called around 3. They had me in by 4 and finished by 6. More

Service Very prompt and courteous. Work done expeditiously and I was out on time for my next appointment. I appreciated the coffee service and clean restroo Very prompt and courteous. Work done expeditiously and I was out on time for my next appointment. I appreciated the coffee service and clean restrooms More

Good manager The manager greeted us with a smile and was hands on because whoever took our appt. by phone did not put us into the schedule at 12:30 and they were a The manager greeted us with a smile and was hands on because whoever took our appt. by phone did not put us into the schedule at 12:30 and they were all busy. He explained to us why our service light was on. We needed a tire rotation not an oil change. We had a coupon so it cost us nothing. The manger was kind and courteous. His helpers seemed to ignore his request to get our car upon completion. Felt sorry for him. They seemed lazy but the manager was heads up all the way! See you all in Feb. 2020. More

Servic Was seen right away. Problem was diagonal. Part was not in house so was given free rental car until my car was done the next day. Very nice! Was seen right away. Problem was diagonal. Part was not in house so was given free rental car until my car was done the next day. Very nice! More

Good Service The service as Delray Toyota has always been polite and courteous. The service was efficient and the waiting area is pleasant and we (my husband and I The service as Delray Toyota has always been polite and courteous. The service was efficient and the waiting area is pleasant and we (my husband and I) enjoyed refreshments during our wait. More

Great service The service in this dealership was great! Steve Baez and Jeff are the best in services and in sales. I fully recommend them. Customers are always happ The service in this dealership was great! Steve Baez and Jeff are the best in services and in sales. I fully recommend them. Customers are always happy. More

New headlight Replace burned out head lamp.for improved safety in the road on interstate highways and local streets, some of which are poorly lit at night. Replace burned out head lamp.for improved safety in the road on interstate highways and local streets, some of which are poorly lit at night. More

Haley was a great service tech I normally saw Donna Pacifico but saw Kailey for the first time and she was an excellent service tech. She seemed to be knowledgeable about the servic I normally saw Donna Pacifico but saw Kailey for the first time and she was an excellent service tech. She seemed to be knowledgeable about the service maintenance More

No Confidence Not confidence in service. Came here for service for my 2017 Sienna. Beginning was good; friendly, nice waiting area. Last year came in for service Not confidence in service. Came here for service for my 2017 Sienna. Beginning was good; friendly, nice waiting area. Last year came in for service, someone swiped my multi wrench from my tool bag in the back. While not more than $50 that is offsides. Last visit they took coupons - why?! When car acted up, checked under the hood and found battery corrosion that service never touched. Checked tires and all were low and not even same pressures. Doesn't look like they actually serviced the car - maybe spent the time looking for what they could take. Called service manager Michael - his view was to act like a lawyer and deny - he "never" heard of anything being taken, maybe the battery went bad in the last couple hundred miles, maybe the tires are bad too. No effort to assist the customer. Avoid. More

service visit I don't usually do reviews but I'll make an exception. I had an oil change done in a half hour for my Tundra. Meanwhile I got to know many of the seni I don't usually do reviews but I'll make an exception. I had an oil change done in a half hour for my Tundra. Meanwhile I got to know many of the senior age customers in the waiting area, who turned out to be a lot of fun. (It seems all the younger customers have super glue on their phone fingers.) The visit was normal, which is what I want...I don't need exceptional, excellent, best-ever, or any of that nonsense, just common sense explanations, advice, and service. Rich with the name I cannot remember (it's unusual) was very good and he didn't grovel for 10's or anything else. He's a decent guy. I hope to see him next time. Thank you. More