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Ed Morse Chrysler Dodge Jeep Ram St. Robert - Service Center
St Robert, MO
6 Reviews
6 Reviews of Ed Morse Chrysler Dodge Jeep Ram St. Robert - Service Center
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November 07, 2024
Totally clueless front desk. Had an appt scheduled for 2 weeks. Took jeep at 7am and was not able to leave key due to no envelopes in the "early bird box" so had to have my wife Had an appt scheduled for 2 weeks. Took jeep at 7am and was not able to leave key due to no envelopes in the "early bird box" so had to have my wife leave work again to drop off key. I called 10 minutes after she dropped off the key to confirm what they are supposed to do to my jeep and ask about the cost of a transmission service and they could not find my key and assured me that noone has dropped off any keys. After several "hold ons" they found the key but could not tell me about simple costs for service such as a transmission change. Went back and got my keys, i was very leary of them doing any work at all to my vehicle if they cannot do the simple things. More
by dustin.silk
July 24, 2023
Absolutely worst service department I have ever dealt with their price is astronomically high. Head for tire pressure sensors on challenger, just the labor was $316. Never do service there again. with their price is astronomically high. Head for tire pressure sensors on challenger, just the labor was $316. Never do service there again. More
by jeff.grube
Employees Worked With
January 15, 2022
When I take a vehicle to Ed Morse, I am treated like family. I tell them what I think is wrong and they call me and tell me I am correct, or incorrect. They tell me what repairs should cost and always c family. I tell them what I think is wrong and they call me and tell me I am correct, or incorrect. They tell me what repairs should cost and always come in under what was quoted. I am very happy with the service at Ed Morse! More
by dewonsmith
Employees Worked With
Sunshine
June 15, 2021
Everyone is friendly, always. They listen to what I say, and if it might require a suggestion of advice. They will almost always offer several ideas. and if it might require a suggestion of advice. They will almost always offer several ideas. More
by dewonsmith
May 22, 2021
Loser service departmentI called to get a quote on Loser service department I called to get a quote on transmission work, they tell me it's $2000 for labor but when asked the complete total, I'm told Loser service department I called to get a quote on transmission work, they tell me it's $2000 for labor but when asked the complete total, I'm told they don't do that type of work!!!??? WTH you can tell me how much it's going to cost, which $2000 for just labor is a little ridiculous I have done my share of transmission work in my day and I don't want to do it anymore. These people are obviously idiots if they don't even know what their repair shop repairs plus to think I'm stupid enough to believe that cost of labor 🙄.... Even if it is that much I'd rather pay someone else besides you morons to even trust y'all to wash my car More
by Very angry
March 11, 2021
Bottom line up front: take your vehicle elsewhere. Sellers Sexton is fantastic and they even wash your car. I took our jeep in for services on Monday, February the 15th and asked them to repair the Sellers Sexton is fantastic and they even wash your car. I took our jeep in for services on Monday, February the 15th and asked them to repair the 4WD cable and look at the check engine light. They promptly called and told me what the issues were and that the part I needed (4WD shift cable) would arrive in 4 days, expected around February 19th. The part didn't arrive then and my jeep was not ready until March 11th. They quoted $400ish for the 4WD cable replacement and close to $500 for the ABS module which caused the check engine light. When I picked up my jeep, they insisted on charging me an additional $72 for their technician to scan for codes since I didn't let them replace the ABS module. To be honest, I elected to not have the ABS module replaced because of the additional exorbitant cost and told them they could do that later...it wasn't like I was taking my jeep somewhere else and I was about to spend $499 on a 4WD cable repair with them. I still gave them my business. Maybe I was being naive for assuming that they would be a little bit flexible on the diagnostic charge (that Autozone will do for free) considering I was still going to pay them quite a bit of money to fix the 4WD cable and bring it back for the ABS issue. I was wrong. This is the second time I've been burned by their service department. I know there are good folks working there but I can't fathom returning. I won't be back and encourage you to find another place, ANY other place to service your vehicle. More
by travis48
Employees Worked With
N/A
