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Ed Morse Chevrolet Buick GMC Rolla

Rolla, MO

4.9
177 Reviews
From its beginnings through the present day, the Ed Morse Automotive Group has successfully employed a business strategy that has served the interests of its customers and its employees well. That is – having the right product, in the right location, with the right people to sell in volume enabling the company to "sell for less". It is much more than advertising slogans to say, "Ed Morse is Gonna Save You!" and "For Value and for Service, it's Ed Morse." Those are promises that the company has delivered on by committing itself to excellence, stability and premium customer service for over 75 years. 75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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100 Fairgrounds Rd

Rolla, MO

65401

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Showing 177 reviews

May 14, 2019

Stay far away from this dealership, they will lie to you to get your name on the contact. The service department is by far the most incompetent group that I’ve com More

by Madbuyer19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service, service manager,
April 25, 2019

VERY POOR SERVICE DEPARTMENT SERVICE DEPARTMENT DID NOT WANT TO LISTEN TO CONCERNS, JUST KEPT SAYING NOTHING WAS WRONG. DID A POOR JOB COMMUNICATING WITH ME WITH WHEN THEY DID FIN More

by Poor Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
MARK
June 29, 2018

Great experience Fairgrounds got me in the vehicle I needed at an excellent price. Staff was friendly and knowledgeable. Finance staff were patient and found a great More

by bbaum229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont remember...
December 13, 2017

Terrible service department!! Took my brand new 2017 Camaro in for defective tires today, (defective tires confirmed by another dealer) and was told to “prove it” by the SERVICE MA More

by FairgroundSucks!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager that wouldn’t look me in the eye
September 08, 2013

I have given this rating because it was a first experience for me and this dealer ruined it....by beating me out of my hard earned money. I am a single mother, and they finagled me out of $5000.00 More

by lolad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
kent ?, dennis stanley
July 11, 2012

I was greeted when i first arrived and the salesman asked what i was looking for. I told it i was iterested inthe Chevy Cruze. He got keys for 2 different Cruze's and i looked them over. I selected the one i More

by raincap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't remember
June 09, 2004

I was shopping for a new SUV, and interested in a Suburban. I went to Fairway Chevrolet. When I got to the front door, there it was: a prominent "No guns allowed" sign. I do not carry a gun. However More

by georgeyang
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Oct 17, 2008 -

Ed Morse Chevrolet Buick GMC Rolla responded

I am extremly sorry that georgeyang felt offended by the no concealed wapos sign on our front door. I have a right to carry permit and I have never felt the need to carry a concealed weapon into a place of business nor would I be offended if there was a sign asking me not to. Over the past 10 years there have been several Auto Dealerships that have had vehicles stolen and Dealership personnel killed by theives carrying weapons. This sign probably won't prevent that from happening in the future but if it adds awareness to an issue that concerns many people then it was worth it. I am sorry that it offended that gentlemen but protecting our employees and customers means more to us than retailing a vehicle. Mark Wood General Manager Fairgrounds

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