Ed Morse Cadillac of Delray Beach

All aspects unfolded with great ease. Michael and Cathy generously shared their knowledge of the process and the car’s many features. The experience was quite refreshing compared to recent encounters with generously shared their knowledge of the process and the car’s many features. The experience was quite refreshing compared to recent encounters with other dealerships. More

Ken went out of his way to make sure everything was done right and provided professional courtesy when it was discovered that the wrong tire was replaced...(originally came in for a screw in one tire, but s right and provided professional courtesy when it was discovered that the wrong tire was replaced...(originally came in for a screw in one tire, but service saw a bubble in another tire).....Courtesy and professionalism throughout handling the problem. More

I saw a car online that was reasonbly priced. I visited the dealer and actually bought another car of the same model that was newer and nicer. They gave me a fair price for my trade and there was no hassl the dealer and actually bought another car of the same model that was newer and nicer. They gave me a fair price for my trade and there was no hassle and no pressure. They let me go home and research the price before making an offer. They also provided a Carfax. This place was low pressure and very professional. Not your normal used car place.I will consider them again More

The salesman I dealt with, Mark Settle, was helpful, knowledgeable, flexible and friendly. Everyone I met at the dealership was extremely helpful, going the extra mile to make my experience at the deale knowledgeable, flexible and friendly. Everyone I met at the dealership was extremely helpful, going the extra mile to make my experience at the dealership enjoyable More

I always receive great customer service whenever I need to take my car in for service with Randy Allen. It's a pleasure to work with him. to take my car in for service with Randy Allen. It's a pleasure to work with him. More

Had a last minute car problem on New Years Eve, and the dealership was closing, but Ken went out of his way to help me and to find a mechanic to fix my problem....he is a true professional..courteous, unde dealership was closing, but Ken went out of his way to help me and to find a mechanic to fix my problem....he is a true professional..courteous, understanding, knowledgable, extremely helpful and a problem solver...he deserves a gold star!!! More

Fast, friendly, reliable service every time! I've never been disappointed with this dealership. They have met or exceeded my needs at every visit. My husband & I have driven numerous luxury cars & this dea been disappointed with this dealership. They have met or exceeded my needs at every visit. My husband & I have driven numerous luxury cars & this dealerhip has afforded us the best experience so far. Keep up the great work! More

I cannot say enough good things about this dealership. Ironically, I never even thought I could afford a new Cadillac. I had originally gone into Delray Kia across the street from Cadillac and had such a Ironically, I never even thought I could afford a new Cadillac. I had originally gone into Delray Kia across the street from Cadillac and had such a horrible experience there with the "bait and switch" tactics and game playing, that I drove across the street to the Cadillac dealership just to calm down! After a short time, I decided to go inside and inquire about any 2012 SRX leftovers. I had the great fortune to work with Cathy Iacoviello who, although was on her way out, put her things down immediately to take me out back to see the available cars, even though I had no prior appointment. Cathy was extremely knowledgeable about the car and was a pleasure to deal with. She took me on a test drive where I promptly fell in love with the SRX! It was unbelievable to me that for a few thousand dollars more than I was going to spend on a Kia, I could actually own a Luxury Cadillac. John Catalano, New car Mgr, was also wonderful and helped me locate the perfect car for me, a beautiful Red SRX Luxury Edition with sunroof, beautiful leather interior and wood accents. Patty Lowe, the Business Mgr, made the car buying process painless and although she does go over the available packages, there is definitely NO high pressure sales tactics. I felt important to them, and it was obvious everyone is happy working there as every single associate I passed was happy and smiling. I couldn't be happier with my experience with them, and with my beautiful new car. This is the only dealership I will ever use. Kudos to them for running a car dealership who treats people with courtesy and respect. Rona Klein More

Because the personnel in the dealership: salesman (Bernard Zuccaro) and Patty Lowe in the administrative department were efficient, professional and friendly. It was a pleasure doing business with th (Bernard Zuccaro) and Patty Lowe in the administrative department were efficient, professional and friendly. It was a pleasure doing business with them. More