Ed Morse Cadillac Brandon

We have bought two Certified Cadillacs from Ed Morse of Brandon in the past five years. Because of their excellent service , and especially dealing with Mike Murphy,we will continue to use their dealership Brandon in the past five years. Because of their excellent service , and especially dealing with Mike Murphy,we will continue to use their dealership in the future. Mike Murphy is "Top Drawer" when it comes to customer service. We really enjoy working with him. We highly recommend the Sales and Service Departments at Ed Morse of Brandon. They can't be beat! More

Mr. Onetti has been assisting me since my purchase of my SRX beginning 1/15/2009. He (and the rest of the service department) has been very helpful in identifying and rectifying any issues with my vehicle. SRX beginning 1/15/2009. He (and the rest of the service department) has been very helpful in identifying and rectifying any issues with my vehicle. I am very pleased and always feel comfortable taking my vehicle in for service, as I know all issues will be addressed in a timely and cost-effective manner. More

I purchased a pre-owned CTS from Ed Moris a few days ago and the quality of service was exceptional. Alex Boughich conducted the sale and spent the entire afternoon reviewing the Car Fax reports of several and the quality of service was exceptional. Alex Boughich conducted the sale and spent the entire afternoon reviewing the Car Fax reports of several vehicles, test driving cars and answering a tremendous amount of technical, maintenance and pricing questions. When I finished working with the Business Manager, Alex re-appeared to assist me with setting up the On Star system and to program the ignition keys. Because of Alex's patience and product knowledge, he made this my most comfortable vehicle purchase. More

I walked into Ed Morse Brandon and was wowed from the start not only was there a red carpet I was immediately greeted by the manager Neil who worked with me along with Jay who was exceptional. I love my start not only was there a red carpet I was immediately greeted by the manager Neil who worked with me along with Jay who was exceptional. I love my SRX and will be getting my next auto from this very professional establishment. More

When I moved to Florida I had a Certified Cadilla and took it to Ed Morse for service. Their excellent service made me go there when I needed a new vehicle. I Certantly Wasn't Disappointed! I was treated took it to Ed Morse for service. Their excellent service made me go there when I needed a new vehicle. I Certantly Wasn't Disappointed! I was treated like a customer and obtained a great deal on a Certified Cadillac. More

We purchased our first Cadillac four years ago, from Ed Morse Cadillac in Brandon. Since then, we have serviced our Cadillac and our Buick as well at this same dealership. Their service facility and st Morse Cadillac in Brandon. Since then, we have serviced our Cadillac and our Buick as well at this same dealership. Their service facility and staff are so good, that we would not seriously entertain the thought of going elsewhere. After servicing mostly GM cars for the past 40 some years at various locations, it would clearly be hard to find anyone better, anywhere. We prefer to speak directly with Bruno, our service advisor, to make our appointments, but find that walk-ins are handled efficiently as well. On arrival, I am pleased to notice a very well maintained property, an immaculate check in area, and prompt, friendly, individual attention from Bruno. He knows me by name. Service bays are unusually spotless, and the service techs are clean, polite, and very knowledgeable. In fact, the techs do not hesitate to note any additional needs that they feel will keep our cars in peak operating condition. At first, I was skeptical about these recommended services but consistently found them to be precisely on target. The waiting time passes quickly in the service waiting area, which is clean, spacious, pleasant, and very comfortable. It is a very nice touch to have complementary drinks and internet availability. Of course, the complementary car wash keeps our cars looking brand new. We have complete trust and confidence in the service team at Ed Morse Cadillac Brandon. I guess you could say they are the Ritz-Carlton of the automotive industry. More

I purchased my Cadillac from Ed Morse 2 1/2 years ago and it has undoubtedly been the best dealership experience I have ever had. Everyone involved with the purchase of the car was wonderful...but what has t it has undoubtedly been the best dealership experience I have ever had. Everyone involved with the purchase of the car was wonderful...but what has truly amazed me is the experience with their service department. My representative's name is Bruno Onetti. From the start, Bruno has been extremely friendly, organized, caring, responsible and dependable. When I call in for service, he treats me with such professionalism. Everything that he says he will do is always done perfectly. He understands how demanding my job is and how little time I have...so when I get to the dealership, he works hard so that I will spend as little time there and can continue to work. If I'm getting a rental car while my car is being serviced, it is always ready for me. If the Ed Morse Courtesy Van will be driving me somewhere, it is always ready to go. The service technicians are wonderful as well, especially Pat Cain. He is such a professional at what he does. Sometimes both Bruno and Pat have gotten in the car with me to test drive the car so that they can understand the little noises that I'm hearing or to feel what I am feeling. They never make me feel as if I'm wasting their time. Every time that the car is returned to me, Bruno makes sure that this is again, a very quick experience so that I can be in and out. He always accompanies me to the checkout desk and the car is not only mechanically repaired perfectly, but immaculately cleaned. I could go on and on about Bruno and about this dealership. They are simply a "class act". Every single person at the dealership will greet you or ask if you need anything. Cadillacs are great vehicles, but the customer service at Ed Morse will make me a loyal customer for years to come. Simply the very best! More

I recently leased (have bought my previous 2) my THIRD Cadillac from Gary Trump and Ed Morse Cadillac. I followed Gary from the Tampa location to the Brandon location, I like him so much. I had been looki Cadillac from Gary Trump and Ed Morse Cadillac. I followed Gary from the Tampa location to the Brandon location, I like him so much. I had been looking (off & on) for a year. I had been trying out the new SRX every time my car was in for warranty work, so I was sure this was the next vehicle I wanted. I simply love the car. To sweeten the deal, Ed Morse Cadillac staff certainly know how to take care of their customers. I only have great things to say about Gary Trump. He is more a friend than a salesman and he simply makes the process painless. (I no longer prefer having a root canal than shopping for a car). More

Since the first moment my wife and I walked into Ed Morse Cadillac we received outstanding customer service. Our buyer experience was excellent and Travis Devall and the entire staff at Ed Morse have treate Cadillac we received outstanding customer service. Our buyer experience was excellent and Travis Devall and the entire staff at Ed Morse have treated us like family. Simply put, you will not be disappointed by these professionals. Without question we will buy again from Ed Morse Cadillac and I assure you I have already recommended Travis to many of my friends. My wife loves the dealership, and says they treat her like royalty. In my mind that says it all. More

I had previously leased 3 cars from Saturn - Ed Morse Cadillac and because of the care and service I had received, I wanted to stay with this family. From the time my 9-year old daughter and I walked in, Cadillac and because of the care and service I had received, I wanted to stay with this family. From the time my 9-year old daughter and I walked in, Jay Fernandez took great care of us. He was very respectful and had a very caring approach to my car buying needs. I had circumstances that could have made buying a car a difficult proposition but he and the financing manager he worked with did a fantastic job in scouring the financing opportunities. It wasn't until a few weeks later that I understood how fortunate I was to have these two people helping me. My husband who joined in the process later loved the financing manager and said he finally understood why I love working with the Ed Morse team. He says he will definitely consider buying a car from Jay when his car dies. The fact that I was able to test cars and see what 'fits' is fantastic. Jay's motto is that the car has to 'fit like a glove'. He is 100% correct. I got the car I love at a price I can afford and I have Ed Morse and the team as my partners. I couldn't be happier. Thank you Jay. Que Dios te Bendiga! More