Ed Morse Cadillac Brandon

Negative Experience. Wasted my time. Not sure if my previous post was deleted. Would be shameful if it did. False advertisement, horrible customer service, will never recommend to anyon Not sure if my previous post was deleted. Would be shameful if it did. False advertisement, horrible customer service, will never recommend to anyone. I was in communication with the internet sales manager Richard to negotiate the price of a used 2017 Chevorlet Silverado LTZ. We had agreed on the price, I came in the next day for the test drive, and ready to finalize the sale. The salesman and I signed all the paperwork, and was ready to go into finance department to take care of the final details. Long and behold, the sales manager Craig came out, and told us he cannot sell the car on the previously agreed price. He said he made a mistake, and the final price would be 5k more than what we agreed on the day before. He was very stern on this, and said the best he can do was to take 1k off. I told him I could have bought a 2018 Silverado LTZ new for that price with all the discount and rebate, instead of having any empathy to the situation, he said I should have bought it there if it was a good deal. Needless to say, I was beyond frustrated and upset about his attitude, wasted my time to be there, almost felt scammed to come in for false advertisement. There's no excuse if we worked out a deal the day before with the internet sales manager and have the deal pulled last minute, and asked me to pay 5k more. Totally unacceptable. More

Excellent Experience!!! Had a wonderful experience today Buying our first Cadillac thanks to Peter Mehra, He took care of our every need...He was very courteous and Knowledge Had a wonderful experience today Buying our first Cadillac thanks to Peter Mehra, He took care of our every need...He was very courteous and Knowledgeable of the Cadillac we bought...Would definitely buy from Peter again..... Thanks Again , Robert and Sandra More

Great Experience Corey made the shopping experience wonderful. He has great knowledge of the products. We had an excellent conversation while out on the test drive. C Corey made the shopping experience wonderful. He has great knowledge of the products. We had an excellent conversation while out on the test drive. Corey is a salesman I would recommend. Corey, Coach Lipani Says Hi!! More

Everyone deserves luxury!! Excellent customer service by all parties involved in my car purchase. I purchased a 2013 Cadillac SRX and there is not a day that goes by that I don Excellent customer service by all parties involved in my car purchase. I purchased a 2013 Cadillac SRX and there is not a day that goes by that I don't get a compliment of some kind on the vehicle. I highly recommend the dealership to anyone looking for the car they DESERVE!! More

Randall was the best!!!!! Great experience purchasing my first Cadillac. Thanks to Tamika for setting up the appointment and being detail oriented and to Randall for just being Great experience purchasing my first Cadillac. Thanks to Tamika for setting up the appointment and being detail oriented and to Randall for just being awesome. More

Worst experience ever and scam artist Mike Murphy is a scam artist these people diagnosed my car for two whole days because I was having a lean code on day one and two Mike Murphy called m Mike Murphy is a scam artist these people diagnosed my car for two whole days because I was having a lean code on day one and two Mike Murphy called me asking what all have I changed on the vehicle they cnt find anything finally they called me back telling me that my injectors are bad which is a $1700 job them not knowing that I'm a technician at a dealership myself and bad fuel injectors dnt give you a lean code a code saying your car is running too rich but not too lean dam scam artist I also took it in 6 months ago for a recall for loss of power steering had my car for five hours to find out 6 months later they never did the recall and they never offered a rental or anything after having my car for two whole days basically told me to just deal with it then I had a coupon for 10% off and Mike Murphy had an attitude about that came back with the readjustment and was very sarcastic whn handing back the new adjustment this guys a real piece of trash More

Wonderful Purchasing Experience My purchase of a previously leased 2016 SRX was exceptional from start to completion of the process. Al Carter had the process set up on our arrival My purchase of a previously leased 2016 SRX was exceptional from start to completion of the process. Al Carter had the process set up on our arrival to complete the necessary paperwork and from there it went like clockwork. We were completely finished and on the road in 45 minutes. If you hare in the market to lease or purchase a car go to Al Carter...he is the best professionally and very user friendly,. More

Great experience Al was very helpful from the moment we walked in the door. He showed us a few vehicles that fit what we were looking for and we walked out with a vehi Al was very helpful from the moment we walked in the door. He showed us a few vehicles that fit what we were looking for and we walked out with a vehicle that day. Great experience would highly recommend Al. More

New car purchase I had A great experience. I love my new vehicle! Corey was very helpful in finding the perfect car for me. I didnt feel pressured like i normally have I had A great experience. I love my new vehicle! Corey was very helpful in finding the perfect car for me. I didnt feel pressured like i normally have in the past at other dealerships. Corey made the process really easy! We will definitely purchase another vehicle from this dealership again! More

Always Great Service! The three years we have been using your service has only been outstanding. Eric is on top of everything. The value very surprising. Your tire price wa The three years we have been using your service has only been outstanding. Eric is on top of everything. The value very surprising. Your tire price was the best by a lot. More