Ed Morse Alfa Romeo FIAT - Service Center

Amazing service My service advisor was very thorough in his explanation of the services my car will be receiving. He explained my options should a problem arise and k My service advisor was very thorough in his explanation of the services my car will be receiving. He explained my options should a problem arise and kept me informed every step of the way. He listened to my concerns about the handling of my vehicle and performed his job exceptionally. He walked me to the cashier and explained all the charges on my receipt. He thanked me for choosing Brandon Automall and escorted me to my vehicle. Excellent overall service. More

Great service Excellent customer service, on time and fast. Convenient location, friendly staff. Service department willing to accommodate your appointment time. Wi Excellent customer service, on time and fast. Convenient location, friendly staff. Service department willing to accommodate your appointment time. Will recommend this place to others. More

Fast, friendly service and accurate analysis I took my Fiat 500L Trekker in for an oil change and because my check engine light had been on and gone off. I receive comprehensive information on n I took my Fiat 500L Trekker in for an oil change and because my check engine light had been on and gone off. I receive comprehensive information on necessary work. I didn't need any work due to the check engine light, after computer analysis but after review of scheduled maintenance items, I ordered some routine maintenance which got done promptly even though it was not included in my scheduled appointment. More

Clutch- recall At first my wife was really upset that the clutch went out in her car- But Drake turned a negative into a positive! He took care of her like a new bor At first my wife was really upset that the clutch went out in her car- But Drake turned a negative into a positive! He took care of her like a new born - patient, informative, understanding. He went over and beyond! After all (For Me) Happy Wife! Happy Life! She loves her Fiat, and because of Drake she loves the dealership! Thank you Drake! Sincerely Alex B. More

Oil change I have one of the best service departments that I have ever experienced. If they tell you your vehicle will be ready in two hours your vehicle is rea I have one of the best service departments that I have ever experienced. If they tell you your vehicle will be ready in two hours your vehicle is ready in two hours. More

Easy in and out. I needed a quick fix on an electrical issue. They scheduled me an appointment the same day. They fixed the problem within an hours time. They also g I needed a quick fix on an electrical issue. They scheduled me an appointment the same day. They fixed the problem within an hours time. They also gave me a basic maintenance list for future reference. (Tune up) (oil change) (basic service). Overall, my experience was great. More

Service Experience Upon my arrival for a 9:30 a.m. service appointment, service rep Katherine met me at my vehicle. Gave him my name and she confirmed what I was there f Upon my arrival for a 9:30 a.m. service appointment, service rep Katherine met me at my vehicle. Gave him my name and she confirmed what I was there for. She also gave me an estimated time of completion and if there was anything I needed and informed me where I can wait for my vehicle. While I was waiting she checked to see if everything was okay. Then she came back and tell me my vehicle would be completed ahead of the estimated time. Got to say this made me very happy LOL. Excellent dealership excellent service department and personnel and I do recommend it to everyone who asked about my Alfa Romeo Stelvio. More

Excellent service once again! I called about the rubber weather stripping and made an appointment to have it checked out. I wondered if the part was under warranty, which it was. I called about the rubber weather stripping and made an appointment to have it checked out. I wondered if the part was under warranty, which it was. I then mentioned that the battery had died and I replaced it. I found out it was under warranty and needed to return it. My service advisor arranged to have an employee drive me to Apollo Beach to return the battery. The driver and service advisor were amazing. when I got back with my dead battery, my service advisor said it needed to be checked and then it would be replaced. More

Great Customer Service This location always provides great customer service and is prompt, professional and friendly. There is a dealership closer to our residence, but we p This location always provides great customer service and is prompt, professional and friendly. There is a dealership closer to our residence, but we prefer to drive the extra distance for a great customer experience and quality service. Even with the staff member turnover, the high level of customer service and professionalism has not changed. More

Oil change Fantastic service. The car was ready when promised with work done correctly. Car was washed and looked good. Service team was friendly and attentive Fantastic service. The car was ready when promised with work done correctly. Car was washed and looked good. Service team was friendly and attentive during the visit More