Ed Martin Nissan - Service Center

Awesome service There was a loaner car ready for me so that I was in and out quickly! My car was ready at the end of the day as promised and looked great! There was a loaner car ready for me so that I was in and out quickly! My car was ready at the end of the day as promised and looked great! More

Service appointment Gary Gewig was excellent. He got me in and out in les than 1hr 15 minutes for 4 wheel alignment. I’m recommending this dealership. Please keep up the Gary Gewig was excellent. He got me in and out in les than 1hr 15 minutes for 4 wheel alignment. I’m recommending this dealership. Please keep up the good work. More

Always a great experience Ed Martin Nissan always makes the experience easy. Ive bought 4 cars from them and have always had them serviced by their outstanding service team. T Ed Martin Nissan always makes the experience easy. Ive bought 4 cars from them and have always had them serviced by their outstanding service team. They always go out of their way to make my experience quick, easy and enjoyable. More

What customer service should look like This is the Nissan dealership to buy and recieve service from in the Indianapolis area. They are the "Disney" of car dealership. Always, always helpfu This is the Nissan dealership to buy and recieve service from in the Indianapolis area. They are the "Disney" of car dealership. Always, always helpful. Easy to buy from and honest. Today I had my Pathfinder servcied, they completed a recall, repaired a tire and aerviced the truck. Provided me with a courtesy rise to the a mall with Nordstrom.....that completes my life #Nissian #EdMartin More

Best. Experience. Ever. Jay and Shannon were absolutely phenomenal! Go see them if you need a car. Honest, great prices, and amazing service. I couldn't have asked for more i Jay and Shannon were absolutely phenomenal! Go see them if you need a car. Honest, great prices, and amazing service. I couldn't have asked for more in a car buying experience. More

The Service Manager told me that my car should smell like sewage/sulfur and it is common with 50-60 degree weather. I suggest that if your vehicle smells like sewage/sulfur just keep it and dont bother buyin sewage/sulfur and it is common with 50-60 degree weather. I suggest that if your vehicle smells like sewage/sulfur just keep it and dont bother buying a new one because "it is common". More

I bought a new Nissan Altima in 2007 and I went to several different dealerships before I finally bought my car. They not only worked with me to get the car I wanted but when one couldn't be found, th several different dealerships before I finally bought my car. They not only worked with me to get the car I wanted but when one couldn't be found, they made a great deal with me on one very similar. Three years later, there was an internal problem with my transmission and because I lived closer to Tom Wood Nissan, I took it to that service worried that I wouldn't be able to make it to Ed Martin. That was a mistake as I later found out. My car sat on their lot for 10 weeks due to paperwork/warrenty issues on Nissan Corporate's end while I drove their loaner. I jumped through hoops and talked to everyone at Nissan consumer affairs before calling Todd Reiselman at Ed Martin (where I bought my car) to tell him the situation. Although I bought my car from his location 3 years ago and I didn't take it back there for this problem, he still went above and beyond his job description and made the right phone calls to expedite the paperwork. Due to unfortunately circumstances with communication at Tom Wood, I ended up having to bring my loaner back to Tom Wood before my car was finished and was left without transportation. Todd stepped in again and made phone calls to resolve the situation, he even offered to give me a loaner if Tom Wood didn't. He has been wonderful from the process of buying my car through this whole ordeal. In his book, once a customer, always a customer. Ed Martin takes care of their consumers, I won't go anywhere else. More