Ed Martin Honda

Excellency We have purchased several cars thru Ed Martin over the past couple years and again we were taken care of. Hands down best service and excellent custo We have purchased several cars thru Ed Martin over the past couple years and again we were taken care of. Hands down best service and excellent customer service. I recommend them to anyone. Orlando and Shelly did an excellent job. Again thank you for taking care of us and meeting our needs. More

Excellent buying experience, Highly recommend! I’d been shopping for 6 weeks after my 2007 Honda Civic Si was totaled. I knew exactly what I wanted. A 2019 Honda Civic Si Sedan in platinum white pe I’d been shopping for 6 weeks after my 2007 Honda Civic Si was totaled. I knew exactly what I wanted. A 2019 Honda Civic Si Sedan in platinum white pearl. I’d done a ton of research online in regards to buying & felt very confident. I called every Honda dealership within 300 miles & was willing to travel to get what I wanted. I even drove 154 miles round trip to a dealership who told me they had two Si Sedans on their lot, but when I got there, they told me they sold! Bait & switch. Unfortunately, me being a woman & shopping alone, most dealerships & salesmen treated me like I was “ignorant or naive.” Most refused to negotiate with me, nor take me seriously enough to even show me the model I wanted, let alone try to get one on their lot if they didn’t have one in stock. I was constantly being persuaded to buy an automatic or CVT & a lot of times I was pushed to buy used, even after telling them my credit score. It can be and is very insulting. Travis Capps, Senior Sales Rep at Ed Martin Honda in Indianapolis reached out via text because I’d pulled the trueCar value/invoicing, which required my telephone number. I gave it a shot & called him late morning on a Wednesday. He took me seriously from the start. By early Wednesday evening he called & said he could trade a car on their lot for the car I wanted sitting on another. I gave him my credit score, we negotiated over the phone & made a deal! He said he could have it within a couple days at most. He called back a little later & said he had the car & I could actually pick it up the next day! Thursday morning I drove my rental car up, signed the paperwork & was done! He even returned my rental for me. It almost sounds too good to be true, but everything worked out perfectly. I couldn’t be happier with the car or the ease of working with Travis. I would definitely recommend him to anyone & Ed Martin Honda. Thank you so much for helping to make my dream car a reality. I am elated! The Si is so much fun to drive! More

Great service, great price, great experience! We find a car online at Ed Martin Honda. We were looking for a small minivan and find the perfect fit there. The price was fair and the car looked to We find a car online at Ed Martin Honda. We were looking for a small minivan and find the perfect fit there. The price was fair and the car looked to be in great shape so we drove about an hour with our two kids to check it out. We arrived and our car was already ready (and warming up) for us to take for a test drive. We ended up liking the car and making the purchase. While we were waiting for the paperwork, our kids were getting a little ancy and the staff was very friendly and accommodating and got our daughter a snack and made the experience enjoyable. They had just gotten the car in so they still needed to do some inspection and maintenance work on it. We had to leave because my wife had an appointment but we filled out our paperwork and instead of making us come back down there with our two kids, they drove the car and delivered it to us more than an hour away. Great service would definitely deal with them again! More

19 Civic Si Clean, professional, and courteous. I drive past a much closer and heavily advertised Honda dealer to get to Ed Martin Honda. . I've dealt with Sales, Clean, professional, and courteous. I drive past a much closer and heavily advertised Honda dealer to get to Ed Martin Honda. . I've dealt with Sales, Service, and Parts and all 3 have been great. More

Great Customer Service! We had a great experience buying my daughters new lease car. Would recommend to anyone looking for great people to work with! Thank you Honda We had a great experience buying my daughters new lease car. Would recommend to anyone looking for great people to work with! Thank you Honda More

Top Notch Sales Experience Many people dread the car buying process for many reasons ranging from pushy salespeople to lengthy and monotonous financing procedures among other un Many people dread the car buying process for many reasons ranging from pushy salespeople to lengthy and monotonous financing procedures among other unpleasant variables, all of which won’t be found at Ed Martin Honda. The atmosphere is very welcoming. You are made to feel like a part of the Ed Martin family when you are here, which is ultimately comforting knowing that you aren’t going through the car buying process alone. Will continuously recommend, especially salesman George Williams. He is the true definition of a Honda PRO- he’ll even run on down to the filling station for you! More

First time Acura owner Kevin Schmidt, the sales assistant, was extremely patient spending the entire day with us in order to help us become owners of the car. He even trave Kevin Schmidt, the sales assistant, was extremely patient spending the entire day with us in order to help us become owners of the car. He even traveled to the Honda/Acura store to see that all of our needs were met! We appreciated being treated as a valuable customer by both Kevin and the staff at the north side store. More

Very Clean & Nice Music This location has very friendly staff and they work in a very clean environment. Orlando is cool, he let me use his phone charger! Nice music select This location has very friendly staff and they work in a very clean environment. Orlando is cool, he let me use his phone charger! Nice music selection, too. More

They are the best They are very pleasant and very helpful in evey aspect and very professional in all aspects. I would recommend this dealership to everyone i know. They are very pleasant and very helpful in evey aspect and very professional in all aspects. I would recommend this dealership to everyone i know. More

Great impression I have purchased a new Accord today and Mr. Olando Itza did a great job to help me. He was very friendly and patient to explain all the new technolog I have purchased a new Accord today and Mr. Olando Itza did a great job to help me. He was very friendly and patient to explain all the new technology features. Also, I liked he did not push to sell like many car salesmen. More