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Ed Martin Chrysler Dodge Jeep Ram - Service Center

Anderson, IN

3.6
23 Reviews

23 Reviews of Ed Martin Chrysler Dodge Jeep Ram - Service Center

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November 20, 2019

Chris Hamrick , like I told you if you hadn't been so nice and seam to care I would not have bought the car , the other sales man acted like he couldn't give a xxxx if I was there or not. So thank you ag More

by bluttrell63
Recommend Dealer
Yes
Employees Worked With
Dereck Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hamrick
Nov 21, 2019 -

Ed Martin Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review of our team and dealership! We appreciate your business and that you are part of the Ed Martin family!

August 29, 2018

Dismissive General Manager Advice from JCC, work out with EM. Talked to Brain once , he doesn’t return calls & MIA for 3 hrs. rest of time. Returned home. More

by Cjay 76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Burke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Frazier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure, saleman & F&I, Randy White
August 13, 2018

Nearly cheated by the service department I took our van in last year for an ac issue. They told me it wasn't covered by my warranty and needed a new HVAC system for 1k. It was near the end of More

by jonathan_reed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Frazier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

jonathan_reed responded

Thanks for your reply. No, we haven't had any more issues with the air conditioning. The actuator is all they changed to fix it. The part that was frustrating is that I specifically asked if there was any chance it could only be that part and I was told no. It just seems like it would have been worth a try before the 1k assessment.

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