Ed Martin Chrysler Dodge Jeep Ram

Sales team did not pressure; however, they not want to come off price. We agreed on 2 small fixes, paid a deposit and took care of paperwork. Scheduled pickup 6 days later. Once we left, communication s come off price. We agreed on 2 small fixes, paid a deposit and took care of paperwork. Scheduled pickup 6 days later. Once we left, communication stopped. We had to instigate every progress update. They did not meet original pickup date, but we had to call them to find out. Then, the finance department called wanting final down payment. We still did not have the vehicle. After we contacted the dealership 5 times our original salesman contacted us while on vacation. The sales manager never took time to reach out. We finally picked up vehicle a week later than agreed to. We never did talk to a sales manager or general manager. Overall, it feels like the dealership - especially management- does not care about their customers. The buying process was easy but there is zero management support for the sales team. Be advised. More

Best salesman ever … I’ve purchased 8 new jeeps over the years . . Kris was the kindest and most helpful if any salesman .. I purchased from Ed Martin Dealership for the first time .. Extremely satisfied wi years . . Kris was the kindest and most helpful if any salesman .. I purchased from Ed Martin Dealership for the first time .. Extremely satisfied with Ed Martin Dealership and very professional. I purchased my “retirement Jeep” but would trade again with Ed Martin should the need arise .. Thank you for a very pleasant purchase! Kris took great care of my requests and in no time had the vehicle I wanted ready to buy … Easiest - smoothest purchase I’ve ever experienced … Kris saw my time as valuable and was very willing to assist More

kris was great to work with! it didn't feel pushy or complicated. He answered any and all questions I had. it didn't feel pushy or complicated. He answered any and all questions I had. More

A great place to buy a vehicle from. We looked online and within a few hours had a new Jeep. We highly recommend them We looked online and within a few hours had a new Jeep. We highly recommend them More

The salesman was top notch courteous and willing to work with me to get the deal done staff was friendly and helpful with me to get the deal done staff was friendly and helpful More

I had a fantastic experience at Ed Martin. The staff were professional. A big shout out to Bennie who was super friendly and truly helpful throughout the entire process. Ed Martin team made bu The staff were professional. A big shout out to Bennie who was super friendly and truly helpful throughout the entire process. Ed Martin team made buying my car smooth and stress-free. I highly recommend their excellent customer service and commitment to satisfaction. More

I had a great experience buying from Kris at Ed Martin Chrysler Dodge Jeep RAM. The whole team was great to work with—no pressure at all. When I told them I wasn't interested in the extended warranty, the Chrysler Dodge Jeep RAM. The whole team was great to work with—no pressure at all. When I told them I wasn't interested in the extended warranty, there was zero pushback, which was a refreshing change. I’ve been pressured to buy that every time I’ve bought a car, so it was really nice not having to deal with that. More

Very professional from the time I sent a message asking about availability to signing the papers! Very friendly, helpful! I would highly recommend!! about availability to signing the papers! Very friendly, helpful! I would highly recommend!! More

This was by far, the best car shopping experience I’ve ever had. Corey pritt was exceptional and went above and beyond to ensure that we’re happy and satisfied with the deal! I will definitely be returnin ever had. Corey pritt was exceptional and went above and beyond to ensure that we’re happy and satisfied with the deal! I will definitely be returning and will make sure that I never buy from anyone else. We love our new used 2021 Grand Cherokee L. Thank you Ed Martin for the amazing car! More

Knowledgeable and flexible to my needs. I really appreciate the recognition of our long term relationship across multiple vehicles. I really appreciate the recognition of our long term relationship across multiple vehicles. More