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Ed Martin Buick GMC - Service Center
Carmel, IN
61 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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61 Reviews of Ed Martin Buick GMC - Service Center
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December 27, 2011
I brought my 2001 GMC Yukon in to get a new tire put on and the oil changed. I also needed the car back that afternoon, which Ed Martin service said they could do. 4 hours after dropping off the Yukon I ge and the oil changed. I also needed the car back that afternoon, which Ed Martin service said they could do. 4 hours after dropping off the Yukon I get a call from a service tech who says I need four new tires (not 1) and there are other service issues - to the tune of $1,900. This was the 2nd time I had brought in the vehicle and was asked to pay double what I thought would be the charge. This time I told them to keep the spare on the vehicle and just change the oil. I took Ed Martin's list of services they wanted to make to another GM dealer whose head service tech told me all of the problems were non-existent and our tires had plenty of tread depth. Total bill - $179.00. Stay away from Ed Martin Buick GMC service as they have a reputation for gouging unknowing customers with inflated and unneeded service bills. More
by quixmundi
Employees Worked With
Service tech and Service Advisor
