Ed Martin Buick GMC - Service Center

Repairs They made 3 appts for us to repair recalls but never bothered to call us to let us know of the time, so when we didn't show up for the 3 appts they ma They made 3 appts for us to repair recalls but never bothered to call us to let us know of the time, so when we didn't show up for the 3 appts they made for us we we're banned from the premises. Can't or wouldn't buy another car from them if they were last dealer in area. More

Very disappointed Would not honor the warranty and fix my vehicle. Truck makes obvious engine noise and they acted like it was normal. Two other mechanics verified my c Would not honor the warranty and fix my vehicle. Truck makes obvious engine noise and they acted like it was normal. Two other mechanics verified my concern. They also cleared the check engine light they claimed to have fixed the problem and low and behold two days after I picked up the truck and paid them over 200.00 to fix it the light is back on again More

Very good I was happy with service but they lost my key but again they provided us with a key so it was ok and I accepted it I was happy with service but they lost my key but again they provided us with a key so it was ok and I accepted it More

Recall Brought it in for recall on the vehicle and had a licence plate light replace since it was falling out. Light was in stock and replaced. Brought it in for recall on the vehicle and had a licence plate light replace since it was falling out. Light was in stock and replaced. More

excellent It was an excellent experience that I will share with everyone who is looking for good customer service. Execellent,excellent, to all who are concern It was an excellent experience that I will share with everyone who is looking for good customer service. Execellent,excellent, to all who are concerned. More

Oil Change The oil change and recall repair went smoothly. Staff was very professional; I also like the waiting area: very clean, comfortable and my wait was n The oil change and recall repair went smoothly. Staff was very professional; I also like the waiting area: very clean, comfortable and my wait was not very long. More

Satisfied Customer They are nice and Efficient. Amy is really nice and helpful. I would recommend this dealership to a friend. Nice job on the oil change. They are nice and Efficient. Amy is really nice and helpful. I would recommend this dealership to a friend. Nice job on the oil change. More

Recall fix The repair took less than 30 mins. and everyone was very cordial; one to two hours had been the projected wait time, so they were efficient this day a The repair took less than 30 mins. and everyone was very cordial; one to two hours had been the projected wait time, so they were efficient this day as always. More

great service I always have a good experience when I go there. They are don when they say they will be and the service is great. Very good at what they do. I always have a good experience when I go there. They are don when they say they will be and the service is great. Very good at what they do. More

had to make two visits to get issue resolved Service staff was very cordial and friendly. Listened to the problem, put me in a loaner and I was more than happy with their readiness to help. P Service staff was very cordial and friendly. Listened to the problem, put me in a loaner and I was more than happy with their readiness to help. Picked the vehicle up after three days in shop and readily had a problem the minute I turned right out of the service bay. I made another right turn right back into the service bay. They put me in the loaner again and again the service staff was more than apologetic and promised to get to the bottom of the problem. I feel that if someone had driven the car they would have known that there was still an issue. Was told they bled the brakes again and all was fine. I feel it should have been fine before they called me to pick up the vehicle. More