Ed Martin Buick GMC - Service Center
Carmel, IN
61 Reviews of Ed Martin Buick GMC - Service Center
Tony is the man to see. He has always been extremely reliable, honest and always wants to be sure I go home happy. He has always been extremely reliable, honest and always wants to be sure I go home happy. More
Today is the 1st bad experience I have had with this dealership more than likely due to new service writers…in the last 29 years of always purchasing NEW…never used GM vehicles a loaner vehicle was not dealership more than likely due to new service writers…in the last 29 years of always purchasing NEW…never used GM vehicles a loaner vehicle was not available today or even offered to me, in 29 years I know I’ve purchased at least 30+ vehicles and when warranty work was done I was always given a loaner vehicle. My current NEW vehicle a $63,000 Buick Enclave with 1,200 miles was taken in for a rattle coming from the rear. Really disappointed that Ed Martin doesn’t take care of LOYAL CUSTOMERS better than this. After all almost a 30 year customer who knows most of their technicians and they know me. More
Lots of inventory, and very polite. Wants to sell cars. But, turn signal return observed faulty on check ride. Fix lasted one day. Told to bring in. Told not today, come back in on Wants to sell cars. But, turn signal return observed faulty on check ride. Fix lasted one day. Told to bring in. Told not today, come back in one week. Told couldn’t get to it today; maybe tomorrow. Not a good start with Ed Martin. More
This dealership has been great to work with. My sales person Arthur has been very helpful through this process. My sales person Arthur has been very helpful through this process. More
This is my second purchase with Arthur. He’s excellent what he does now I will say it’s one guy that work there. He’s a total, butt head on the finance and just avoid him as much as possibl He’s excellent what he does now I will say it’s one guy that work there. He’s a total, butt head on the finance and just avoid him as much as possible but overall it's an excellent dealership. More
Lacked professionalism. Very inconsiderate in regards to the time of the costumers, and the attentiveness of promises made for appointments were not as promised or followed through with. HIGHLY Disappointed the time of the costumers, and the attentiveness of promises made for appointments were not as promised or followed through with. HIGHLY Disappointed in my experience with them! More
I was having a warranty issue and John was very helpful and went above and beyond what was reasonable in service. I did not buy my car at this location, nor have had any service prior to this issue. After and went above and beyond what was reasonable in service. I did not buy my car at this location, nor have had any service prior to this issue. After working with John I will not take my car anywhere else for service and when time for a new car I will only buy it at this location. More