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Ed Martin Buick GMC

Carmel, IN

4.9
895 Reviews
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9896 N Michigan Rd

Carmel, IN

46032

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Showing 895 reviews

December 16, 2018

Everyone was polite and friendly while making a sale. Once you leave and it is a done deal. Phone calls with a promise to call back, never happens. It's as if they just don't care, nor any interest of t More

by 2007 gmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach Frutiger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bradford
Dec 22, 2018 -

Ed Martin Buick GMC responded

We would be happy to trade you out of your van. Please let us know when you can come in. Unfortunately, lenders do have restictions on taking vehicles out of the country due to international lending laws.

November 30, 2018

Fast, Great buying experience!! My salesman, Austin Overley, was very friendly and helpful with showing me how to operate the GMC intellilink system. The buying experience was fast a More

by Country Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Overley
November 23, 2018

Nice and easy Arthur was great to deal with. We were car shopping for our son who had picked out a car on the internet. Upon our arrival Arthur happened to be the s More

by woody3344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur-Zarddy Gwion Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2018

Excellent! Austin listened to what I wanted and I ended up with the exact car I wanted. He did an amazing job without adding any pressure to me. I highly re More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Lewis, Doug Edmundson, Austin Overley
November 09, 2018

Service Advisor November 2018 I Had an scheduled service appointment. All of the service advisor's are polite and professional. Amy Rivelli was great. Since I More

by robert3213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Rivelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2018

Austin "The Bossman" Overlay I want to highly recommend Austin Overley! This man's professionalism, attention to detail and most of all, his brilliant follow-up. Buy from Austin. More

by Gary0169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Overley
November 01, 2018

Made the deal because of Jon Steele Jon was a good guy and made the process smooth. I would certainly recommend him. He made a couple of things happen so the transaction could be compl More

by Joel
Recommend Dealer
Yes
Employees Worked With
Jon Steele
November 01, 2018

Great Customer Service In Sept. 2017 my wife and I purchased a 2016 Dodge Ram 1500. Austin Overley assisted us in the purchase of our, almost new, truck. He worked dilig More

by Duane1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Overley
October 31, 2018

Great Experience It was my first time buying a new car and I was extremely nervous, but Derrick was so helpful and did an outstanding job! I would definitely recommend More

by Lindsey842
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2018

New Yukon Purchase Just purchased a new Yukon and was dreading the "dealership routine". That wasn't the case, Austin Overly was great to deal with and it was actually More

by Par
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Overley
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