Ed Martin Acura

Committed to Customer Service My wife and I just got our second Acura from Bert. We have both been impressed with Bert’s helpfulness and willingness to work with us throughout the My wife and I just got our second Acura from Bert. We have both been impressed with Bert’s helpfulness and willingness to work with us throughout the process. We would recommend him to anyone! More

Always easy to work with!! Ed Martin Acura IS the best dealership to do business with. I always feel super comfortable there and Audrey Green is the best representative for this Ed Martin Acura IS the best dealership to do business with. I always feel super comfortable there and Audrey Green is the best representative for this establishment. Very comforting knowing she’s there to help! More

Great Experience Audrey was great to work with! Quick to answer any questions I had and was incredibly patient while I worked through my decision process. Closing proc Audrey was great to work with! Quick to answer any questions I had and was incredibly patient while I worked through my decision process. Closing process was quick and easy. Would definitely recommend Audrey and will contact her the next time I’m ready to buy another car! More

Purchase Review Painless and Satisfied. Would recommend dealership to my friends. We did go to the Southside Acura prior to visiting Ed Martin and we did not like the Painless and Satisfied. Would recommend dealership to my friends. We did go to the Southside Acura prior to visiting Ed Martin and we did not like the Finance Manager who was arrogant and not willing to work with us. More

10 more years.. My ‘09 Acura TSX was the perfect car for my needs. Had it 10 years with normal maintenance and had zero problems. Just traded it in for a ‘19 Acura TL My ‘09 Acura TSX was the perfect car for my needs. Had it 10 years with normal maintenance and had zero problems. Just traded it in for a ‘19 Acura TLX and hoping for another great 10 years. My sales rep Audrey was knowledgeable, attentive and thorough throughout the entire sales process. Highly recommended! More

From first contact to purchase, top notch dealership I first contacted the dealership through a listing for vehicles. Alyssa Barnes responded within a very short time indicating that the vehicle was avai I first contacted the dealership through a listing for vehicles. Alyssa Barnes responded within a very short time indicating that the vehicle was available. Later that afternoon I visited and spoke with Bert Rabell, Senior Sales Consultant. I looked at three different vehicles ranging in age from 2010 to 2016, unsure which would be best for us. Bert spent about two hours with me that first evening going over financing and a possible base payment. The next day my wife and I returned to drive a Toyota Prius 2010, and then looked at a 2016 Honda Accord which I had looked at for payments the night before. It turned out that the mileage on the 2016 placed it closer in range for us to finance than the Toyota. I put $1000 down that evening, and arranged to come in the next morning to put down another $1000 for a total of $2000. When we returned the following morning, we had a few more questions which were answered. We looked again at financing options and brought the payment down slightly with combining both a power train warranty and GAP insurance, in the event that anything happened to total the vehicle, insuring that we would not have the payments continuing after such a catastrophe. In total, Bert was patient, extremely knowledgeable, friendly, personable and helpful in all areas. He was the best representative I've had for purchasing a car, and in the event that I look for another vehicle, I'm most likely to return to the Acura Dealership because Bert is there. Very grateful for this connection. More

Bralen is a Superstar As first time Acura customers, we couldn’t be more impressed and pleased with our experience working with Bralen and the Ed Martin team. His product k As first time Acura customers, we couldn’t be more impressed and pleased with our experience working with Bralen and the Ed Martin team. His product knowledge and passion for the brand was immediately apparent, and he was very responsive to our needs. More

New car purchase Audrey was so helpful! She made the car buying process extremely easy and transparent. She explained the differences between the different models an Audrey was so helpful! She made the car buying process extremely easy and transparent. She explained the differences between the different models and costs associated therewith so I could make a well informed decision. I would recommend Audrey to anyone looking to buy an Acura. More

Wonderful Sales rep! Bralen was wonderful throughout the entire sales process. He was respectful and knowledgeable. He asked many great questions to understand what I was Bralen was wonderful throughout the entire sales process. He was respectful and knowledgeable. He asked many great questions to understand what I was looking for. He also did a great job in explaining how all the tech features work in the car. Great experience..... and love my new TLX! More

Audrey is fantastic This is the second car we've purchased from Audrey at Ed Martin Acura. She is extremely knowledgeable about the cars on the lot and is completely hon This is the second car we've purchased from Audrey at Ed Martin Acura. She is extremely knowledgeable about the cars on the lot and is completely honest with you regarding the condition of the vehicle you're interested in as well as your trade in. She took the time to review all of my new vehicle's maintenance records with me so I knew exactly what it's status was. After two purchases from Ed Martin Acura in the last 12 months as well as a year of service visits I can say they've earned my business with their customer first philosophy. More