Ed Hicks Nissan

Worst vehicle purchase ever. I bought a Toyota 4runner from them living in a different state. It was a pretty straightforward transaction. I told them to list any defects with the I bought a Toyota 4runner from them living in a different state. It was a pretty straightforward transaction. I told them to list any defects with the vehicle and they only told me there was minor damage to the rear bumper. So I get the paperwork, and they tacked on extra fees and taxes above the service price. I had to argue with them about that. We got the price lowered, and I paid them my deposit and had my bank send them a check. They were very insistent on knowing the details of the financing, so I told them I would be financing a large portion and coming out of pocket for the remaining. They received the check and started berating me for the money I was coming out of pocket (keep in mind, it was already included in the check.) So they were trying to scam me out of another $1700. I needed to arrange shipping, and figured it would not hurt to have them send me a quote. That came in $300 higher than I was able to get online (THANK YOU uSHIP). I get the vehicle and it has a mysterious dented door and the interior lights don't work. Additionally, the gas light is on (completely out of gas) and there is no temp tag as they promised. As I had the vehicle delivered to a parking lot, I had to drive it home with no paperwork and HOPE for the best. I complained to them and Leo Garza PROMISED he would make things right for me. He mailed me a gas card ($20 or half a tank) and got me the paperwork. They lose my title information and accidentally mailed it to my bank. I go to the DMV in an attempt to get a temp tag or register it (hour drive, so much for the $20 gift card) and they told me Ed Hicks did not bother filling out the back of the title. I drove back home, again, with no tags. I get the temp tags and start talking to them about the non-working interior lights and dented door. They threw up their hands and said it all had to happen on the back of MY delivery vehicle. The lights HAD to work when it left because they would NEVER sell a vehicle like that. Oh, and the photos of the vehicle before it left did not definitively show the damaged door. So I go digging around. I check the fuses, crawl under the dash and look for loose wires, etc. Nothing. Certainly, it isn't a bulb, right? Yup. Every single interior bulb is missing. I'm sure it fell out on the back of the truck. At this point, they've stopped talking to me. More

Purchased a Rogue Excellent..Everyone was very helpful and offered lots of important information. Very Courteous! The Rogue is everything.I wanted. I look recommend to Excellent..Everyone was very helpful and offered lots of important information. Very Courteous! The Rogue is everything.I wanted. I look recommend to friends and coworkers. More

great Enjoyed the whole experience would recommend this person to all my friends. My past experience in car buying has not always been what i thought it sho Enjoyed the whole experience would recommend this person to all my friends. My past experience in car buying has not always been what i thought it should have been. This is the second time I have work with this dealership and have been pleased both times, will try again next time. More

Best vehicle purchase experience we’ve ever had. Everyone was extremely friendly, professional and seem to be genuinely concerned about us having the best vehicle purchasing experience possible. Marc Everyone was extremely friendly, professional and seem to be genuinely concerned about us having the best vehicle purchasing experience possible. Marc was very helpful and informative, that helped us make our decision rather quickly. We are very happy with the new addition to our family and would highly recommend you guys to anyone. Thank you again! More

Fast Service! I was in and out in 3.5 hours with a brand new red Nissan Sentra Turbo car! Thank you Marc for all of your help! I was in and out in 3.5 hours with a brand new red Nissan Sentra Turbo car! Thank you Marc for all of your help! More

Awesome Cars I set up an appointment prior to driving to Ed Hicks Nissan. Marc came out the door smiling and met us as we arrived. He showed us all the vehicles w I set up an appointment prior to driving to Ed Hicks Nissan. Marc came out the door smiling and met us as we arrived. He showed us all the vehicles we wanted to see and we test drove our favorite. He took his time and never pressured or rushed us. We decided to check on the purchase numbers and while he was getting those we found another car we liked even better. We had him redo the numbers and bought the one my daughter fell in love with. It was a wonderful experience. I could go on about all the service people who we were introduced to and the sales manager. They were all fantastic. This is the second time we purchased here and we will be back. More

Awesome Highly recommend, it was very easy and comfortable. I didn’t want to go looking for a vehicle, but the experience was positive. I would definitely g Highly recommend, it was very easy and comfortable. I didn’t want to go looking for a vehicle, but the experience was positive. I would definitely go back or recommend this to family or friends More

Good experience We walked in with expectations of getting as advertised and we did. Your salesman was honest and met our expectations. Salesman definitely earned my b We walked in with expectations of getting as advertised and we did. Your salesman was honest and met our expectations. Salesman definitely earned my business More

What a great experience ! Wow ! I am so grateful and happy with my 2017 Nissan Altima ! Gabriel really was very friendly , yet professional! All the way from greeting us to my Wow ! I am so grateful and happy with my 2017 Nissan Altima ! Gabriel really was very friendly , yet professional! All the way from greeting us to my final selection on my purchase ! He really paid close attention to detail on my situation and what I truly wanted and was looking for ! He made the experience pleasant and fun and not like most places that make you feel uncomfortable !! I am very pleased with my vehicle and service !! Thanks again Gabriel !! More

Ed Hicks Nissan for the win!!! I had the best experience with Ed Hicks Nissan today. From the moment I walked in and was greeted by the receptionists, the customer service was nothi I had the best experience with Ed Hicks Nissan today. From the moment I walked in and was greeted by the receptionists, the customer service was nothing less than exceptional from EVERY single staff member from start to finish. Gabe Trevino and Brandon Hyatt were so extremely patient with me and all my requests in the search for the exact car I wanted. In fact, they exceeded my expectations as I drove off the lot in my brand new Sentra! I’m in love! Big thanks to the entire Ed Hicks Nissan family for making my day! More